QlikView Customer Service and Support
I have not really used their support. We have experts in QlikView. If we struggle with something, we've got QlikView consultants, and they have expertise. Every now and then, we do contact them if we're having issues with QlikView.
View full review »EM
reviewer1901754
Head Of Business Intelligence at a consultancy with 51-200 employees
I've never spoken to technical support. If there is anything wrong, we speak with our tech team and then they speak with QlikView.
DS
reviewer1904634
Operations Officer Team Leader at a consultancy with 51-200 employees
I don't have any communication with technical support.
View full review »Buyer's Guide
QlikView
March 2024
Learn what your peers think about QlikView. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.
I have experience with the product's support team. My company has a large number of users of the product, because of which separate teams get in touch with the tool's support team. If my team has to raise an issue regarding the product, one of our team members communicates with the solution's support team.
I am satisfied with the support.
View full review »I rate the support an eight out of ten.
They provide technical support for their product but don't offer solution support. The solution support is handled directly by the partners, and I must say, we have excellent solution support as part of our work.
View full review »I would rate their technical support eight out of ten.
View full review »EI
reviewer1904637
Project Coordinator Manager at a manufacturing company with 11-50 employees
I haven't spoken to technical support directly. I've spoken with our tech team that was taking care of any issues, however, when dealing with them, everything was resolved pretty fast, pretty easily.
View full review »The community around it is robust, and I am extremely pleased with the level of support they provide. I would rate it ten out of ten.
View full review »MD
reviewer2309610
Logistics Engineer at a logistics company with 201-500 employees
QlikView has a lot of resellers, and my company has been in touch with one of QlikView's resellers. It is QlikView's reseller and not the support from QlikView that my company contacts for help. I rate the technical support a seven out of ten.
We haven't actually used technical support for Qlik. We've always been able to solve problems ourselves.
View full review »AA
reviewer2341953
Enterprise Data Architect at a manufacturing company with 5,001-10,000 employees
The technical support services are good. However, they could prioritize critical issues. This particular area needs improvement.
View full review »TP
Theophilos Papa
Crm/Business Intelligence administrator at Kc firiakis LTD
I've never directly dealt with technical support.
View full review »During the server migration process, I seek technical support for guidance and consultation.
View full review »JD
José Maurício Da Silva Júnior
BI Consultant at Inteligencia de Negocios
I have never contacted the product’s technical support services in the ten years since the beginning.
View full review »I provide technical support to my customers.
View full review »Buyer's Guide
QlikView
March 2024
Learn what your peers think about QlikView. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.