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QlikView Technical Support

F69f9fbc cbd0 4bbe 917d 18f39a54acf1 avatar?1440164143
Product Manager - Healthcare Analytics at a healthcare company with 51-200 employees
It's excellent. view full review »
0cae98b7 d854 46fb ad83 6e7e5a8cf45b avatar
BI Expert at a leisure / travel company with 1,001-5,000 employees
Our need for technical support has been minimal, but when needed it has been great. The overall Qlik Community is phenomenal. Many problems can be resolved through the community channel. Users often provide example files one can reference or reverse engineer. view full review »
Anonymous avatar x60
Developer at a hospitality company with 501-1,000 employees
I have not had direct contact. Currently (with Qlik Sense), I am working with Qlik local partners, not directly. view full review »
C4ff9f82 e397 4d76 b76d 735bae42960f avatar
Data Architect at a comms service provider with 1,001-5,000 employees
Actually, I can’t remember any issue that I was required to check with customer service or technical support. For nearly all of my questions, I can get answers in the Qlik community. view full review »
Anonymous avatar x60
SAP Application Specialist at a comms service provider with 501-1,000 employees
10/10, Heyde is a perfect partner. view full review »
0f6673ce 0fa0 4a92 b9c8 bc6b98ed8687 avatar
Analyst - Business Applications at a pharma/biotech company with 10,001+ employees
Technical support is great. view full review »
Anonymous avatar x60
Business Intelligence Director at a tech services company with 51-200 employees
Technical support is outstanding. view full review »
51c1cc19 ed88 4ba8 920d c671f2f7feb3 avatar?1436165595
Software Developer at a construction company with 1,001-5,000 employees
Franky speaking, I have never contacted technical support. view full review »
Eb0732e1 1b88 46a1 9f88 d63c6bcf727e avatar
Business Intelligence Latin America Leader at a engineering company with 1,001-5,000 employees
I rate technical support 8/10. view full review »
Anonymous avatar x60
BI Analyst at a energy/utilities company with 1,001-5,000 employees
Technical support is very geographically oriented, but isn’t truly 24X7. view full review »
Kevin sheridan li?1424183578
Senior IT Project Manager at a financial services firm
Technical support is very good, with an exceptional user base. I’m largely self-taught on Qlik because of their community and the breadth of their support on-line. view full review »
2cdfcced ed3d 45dc b10b ea8944006a6e avatar
Solution Engineer - QlikView/Qlik Sense at a consultancy with 1,001-5,000 employees
Customer service and technical support are very good. view full review »
Anonymous avatar x60
Decision Support Manager at a university with 1,001-5,000 employees
Technical support is good. view full review »
Pedro cunha li?1414340120
Senior BI Consultant (Qlikview) at a tech services company with 51-200 employees
Technical support is very good. They are always available on providing guidelines. view full review »
Anonymous avatar x60
BI Expert at a tech services company with 501-1,000 employees
Technical support is very good. view full review »
Per hemstrom li?1428563172
Partner at a consultancy with 51-200 employees
I rate technical support 10/10. view full review »
Irshaad doolarkhan li?1423731473
Information Publishing Portfolio Manager at a comms service provider
Our implementation provider is very capable, but it is important to partner with a vendor who has industry, regional and technological capabilities, as this cuts down the time to develop customised requirements. Also, it is not necessary to limit yourself to one vendor and lots of freelancers are cost effective for specific requirements. view full review »
Anonymous avatar x60
Business Intelligence Consultant at a tech services company with 501-1,000 employees
I rate the level of customer service and technical support 9/10. view full review »
Ead0ddf1 213c 48ee 9d58 ca59c52736a1 avatar
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers. view full review »
B5395097 ca10 42f5 aab3 62963b0f0734 avatar
IT Admin at a logistics company with 501-1,000 employees
Issues with the software itself are really rare; we just needed help implementing license keys after installation because direct internet access on the server was not available one time during setup. We always get help within a short / acceptable time. Normally, we just use the big user community for further help or information. view full review »
Anonymous avatar x60
IT Specialist at a local government with 1,001-5,000 employees
Technical support is 8/10. view full review »
Anonymous avatar x60
Database Expert at a university with 501-1,000 employees
Support and customer service are highly rated. view full review »
Anonymous avatar x60
Business Intelligence Consultant at a tech services company with 501-1,000 employees
Technical support is very good. view full review »
Anonymous avatar x60
Assistant Manager - Solution Consulting at a consultancy with 1,001-5,000 employees
I rate Qlik’s technical support on the high side. view full review »
Anonymous avatar x60
IT Admin at a insurance company with 501-1,000 employees
Technical support is best in class. view full review »
9821d86f d32e 4361 87b8 09251df31a47 avatar?1450161468
Managing Director at a tech services company with 501-1,000 employees
Technical support is very good. view full review »
1cdb933f 5b9d 4cc1 bd53 68a16c6511b7 avatar
Solutions Manager Business Intelligence at a marketing services firm with 51-200 employees
Technical support is good, but could be improved. view full review »
Anonymous avatar x60
Data Analyst at a financial services firm with 501-1,000 employees
Technical support is good. view full review »
Subhajit gupta li?1414335610
Technical Associate at a tech services company with 1,001-5,000 employees
Technical support is OK. view full review »
De86b159 9f90 423a 979a d07fe30c5281 avatar?1440576711
Service Delivery Manager - EABL at a Consumer Goods with 501-1,000 employees
Technical support was super, can't complain. view full review »
Anonymous avatar x60
Senior Manager at a tech consulting company with 501-1,000 employees
Technical support is excellent. view full review »
Anonymous avatar x60
Director, Business Analytics at a recruiting/HR firm with 51-200 employees
Technical support is average. view full review »
Anonymous avatar x60
Information Systems Development Manager(Senior) – Divisional Manager at a financial services firm with 1,001-5,000 employees
Technical support is 3/10. view full review »
Stephen simmonds avatar 1431492700?1431492698
Reporting Analyst at a insurance company with 1,001-5,000 employees
Qlik's support model for everyone except large enterprises is through consultant partners, so it depends on the quality of the partner. On the whole, they seem to be good. view full review »
C1796a66 3f68 4107 98cc 1c4be8da6eb1 avatar
Project Manager - Business Intelligence at www.datademy.es
Excellent, very good and active community. view full review »
Anonymous avatar x60
Business Information Expert Performance Measurement at a tech services company with 1,001-5,000 employees
Good, quick responses and mostly the support team is very knowledgeable. You don't have to go through multiple layers that delay the resolution, like with some other products we have experience with. view full review »
D1c5ed04 9b7b 4ec0 b882 3ec7cd830591 avatar
Business Intelligence Consultant at a software R&D company with 51-200 employees
Technical support are quite helpful. We are a Qlik partner and they are willing to help out with issues. Sometimes, they ask for feedback when a new version is released. view full review »
A3d6b732 0d91 4200 a2f5 1500a9d7c9d6 avatar
Solution Architect at a healthcare company with 1,001-5,000 employees
Technical support is very good. view full review »
Anonymous avatar x60
Consultant at a tech services company
The Qlik support team is very active & responsive. Issues are mostly resolved on time. view full review »
Karthik murali li?1429526581
Business Analyst ( Marketing BI Analytics) at a tech vendor with 1,001-5,000 employees
We did not seek technical support. I simply researched answers in forums and through Google searches, blogs etc. view full review »
33dcb8ef fac8 4c7f a80e b42271707372 avatar?1453888986
Vice President, Business Continuity Manager / Information Security Officer / Project Manager at a financial services firm with 1,001-5,000 employees
Technical support is excellent, the user groups are really good, and outside of that, there are excellent web resources via YouTube (e.g. AnswerSharks) that have evolved. In reference to user training, I sent people to these sources even more than to QlikTech themselves. I left my firm just before QlikTech was finally given the go-ahead to design some product solutions for us. (Having ad-hoc users design things worked, but it was time to get more polished internal- and customer-facing solutions to take us to the next level.) view full review »
Anonymous avatar x60
Project Manager, Global Business Intelligence & Analytics at a media company with 1,001-5,000 employees
Technical support is OK. We work with a vendor partner. We have no direct interaction with Qlik. view full review »
Anonymous avatar x60
BI Project Leader at a financial services firm with 1,001-5,000 employees
Technical support is good, but needs to be better for our local service. view full review »
Maykon martins avatar 1431011735?1431011733
IT Manager / Specialist at a insurance company with 501-1,000 employees
I rate technical support 8/10. view full review »
Anonymous avatar x60
Manager at a financial services firm with 51-200 employees
Technical support is OK. view full review »
Anonymous avatar x60
Marketing Intelligence Analyst at a financial services firm with 501-1,000 employees
I have not dealt with technical support or customer service. We have an implementation area that deals with technical support for server related matters, however, we got the installation and support through a reseller. In our case, internally for all technical support related matters we have to go through our internal channels and processes and in turn if it is something that they cannot handle, they go through the reseller for resolution. view full review »
6278fc3f a9ea 477a 863c 26e818a90191 avatar
Head of Qlikview IT at a financial services firm with 1,001-5,000 employees
I rate technical support 10/10, excellent. Qlik as well as our local QlikView Partner, QlikView SA, provides extremely good service and support. There is also an extremely large and active online community. view full review »
Anonymous avatar x60
Information System & Business Enterprise Manager at a government with 1,001-5,000 employees
Customer and technical support are fine. Account manager deals well with the added layers of demand that come from being a government client — purchasing is always more complicated. view full review »
Anonymous avatar x60
Analyst Control and Monitoring at a energy/utilities company with 501-1,000 employees
We have a good support here in Ecuador. In fact, we have an SLA with Grupo Novatech with specific times for technical support. view full review »
68b0be35 b71d 42be 8c83 78c5a7d500ca avatar?1449793339
Consultor QlikView at a tech services company with 501-1,000 employees
Technical support provides high-level service. view full review »
Anonymous avatar x60
Senior Business Analyst at a logistics company with 1,001-5,000 employees
I rate technical support 6/10. view full review »
Anonymous avatar x60
IT Manager at a Consumer Goods with 501-1,000 employees
The consultant company that sold us the product provides us with follow-up service. At the moment, we are satisfied. view full review »
Afbb990e 10ef 4ec0 9cd9 1c17e7719057 avatar
Analista de inteligencia de mercado at a university with 1,001-5,000 employees
Technical support is very good. Every question I had, there was someone to help me. view full review »
Anonymous avatar x60
MIS General Manager at a engineering company with 501-1,000 employees
It’s quite good and their response time is quick. view full review »
Reviewer183738 li?1421772048
Product Specialist and Education Services at a consultancy with 501-1,000 employees
Tech support is efficient, but seldom necessary due to the very large and dynamic user community. view full review »
1678625f 2e47 48f4 912c a57a2d05ce4b avatar
BI Consultant at a financial services firm with 501-1,000 employees
I rate the level of customer service and technical support 8/10, efficient. view full review »
81ef2c49 fd39 4b8f a97b 98cd57336add avatar
Business Intelligence Data Architect at a construction company with 1,001-5,000 employees
Customer service and support from QlikView South Africa is first rate. They respond quickly, and are always friendly, professional and very efficient. view full review »
0c4b2a8a c131 4969 8596 84974555e75e avatar?1455541186
IT Analyst at a government with 501-1,000 employees
9/10 view full review »
B82ef24f 180d 42c4 92d8 2a753caf2757 avatar?1454244289
Analytics Application Consultant Manager at a software R&D company with 51-200 employees
8/10 view full review »
7ef70fb5 8435 4681 be8f 008952d98549 avatar?1449599161
Senior BI Consultant at a retailer with 51-200 employees
It's good. view full review »
0 7hvkudwfau6ieekkesredu6bhwuimfekerkde2mw60vewavoo4uehoqf8zo?1414330600
Partner at a reseller with 51-200 employees
Excellent view full review »

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