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QPR ProcessDesigner OverviewUNIXBusinessApplication

What is QPR ProcessDesigner?
Describe, analyze, communicate and improve your processes with QPR ProcessGuide, an all-inclusive multiuser process management software. QPR ProcessGuide helps your organization in their EBPA/BPA work by taking into consideration the needs of business users as well as IT experts.

QPR ProcessDesigner is also known as ProcessGuide, QPR Software ProcessGuide.

Buyer's Guide

Download the Business Process Design Buyer's Guide including reviews and more. Updated: September 2021

QPR ProcessDesigner Customers
ALPLA
QPR ProcessDesigner Video

Archived QPR ProcessDesigner Reviews (more than two years old)

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it_user794370
‎Senior Advisor with 1-10 employees
User
It makes communication easier due to transparency on processes

Pros and Cons

  • "It makes communication easier due to transparency on processes."
  • "​Processes become clearer, easier to understand, and easier to spot in development areas."
  • "There is definitely a need to produce models in XML. There is already something available, but it seems that transferring between the different modelling tools is difficult."

What is our primary use case?

BPM/BPI activities in various business areas. This has been particularly useful in end user workshops where people are able to see and comment on actual process model immediately. This focuses communication and makes it easier to avoid misunderstandings.

How has it helped my organization?

  • Processes become clearer, easier to understand, and easier to spot in development areas.
  • It makes communication easier due to transparency on processes.

What is most valuable?

  • Quick documentation and ability to use software online in workshops.
  • Ability to drill down (connect truly subprocesses to parent) is very important. This makes the process chart more compact and readable. 

What needs improvement?

There is definitely a need to produce models in XML. There is already something available, but it seems that transferring between the different modelling tools is difficult.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user211722
Solution Architect at a comms service provider with 1,001-5,000 employees
Vendor
FactView was easy to use and integrate.

What is most valuable?

  • Process simulation
  • Performance monitoring
  • Business intelligence

How has it helped my organization?

I was a consultant mainly at Standard Bank, I worked for the supplier of the QPR Suite. It was used mainly for balanced scorecard to track organisation performance, but also for process mapping and monitoring as part of their Six Sigma move.

What needs improvement?

More recent experience might have been of more value, so I can't really comment.

For how long have I used the solution?

I've used it with the FactView add-on for eight months. Initially it was in a consulting role and I moved on to enterprise architect function when an opportunity came up.

What was my experience with deployment of the solution?

From memory, no.

What do I think about the stability of the solution?

No, once again that would have been quite a few versions back.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

We had great service directly from QPR.

Technical Support:

Same as customer service.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Seemed straight-forward to me, but once again, a long time ago. FactView certainly was easy to use and integrate into databases.

Which other solutions did I evaluate?

No other options considered.

What other advice do I have?

As with CRM, make sure that you already have a process in place on which you need to improve by using technology. Wherever possible, automate measurement on processes to feed into dashboards and scorecards.

Disclosure: I am a real user, and this review is based on my own experience and opinions.