Quadient Inspire Overview

Quadient Inspire is the #1 ranked solution in our list of top CCM tools. It is most often compared to OpenText Exstream: Quadient Inspire vs OpenText Exstream

What is Quadient Inspire?

Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans the entire customer journey. With Quadient Inspire, organizations create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.

Quadient Inspire is also known as GMC Software Inspire.

Quadient Inspire Buyer's Guide

Download the Quadient Inspire Buyer's Guide including reviews and more. Updated: May 2021

Quadient Inspire Customers

Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management

Quadient Inspire Video

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PSO Consultant at Evrofin
Real User
Leaderboard
Allows creation of complex, end-to-end solutions for customers

What is our primary use case?

This solution is one that I use when working as a consultant or developer for the software users.

How has it helped my organization?

We are able to provide a complex end-to-end solution to any of our customers very easily.

What is most valuable?

The most valuable features are the easy-to-use document composition tool and the automatization tools.

What needs improvement?

The product would be improved with the inclusion of support for address cleansing in all of the EU countries.

For how long have I used the solution?

Almost seven years.
User
Real User
Leaderboard
Being able to reconfigure allows us to add relevance and clarity for customers

What is our primary use case?

We primarily use the Inspire suite for the production of print reporting for clients. Our primary fund management system produces XMLs of client data which is then manipulated and formatted for presentation.
Learn what your peers think about Quadient Inspire. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
509,570 professionals have used our research since 2012.
Programming Specialist at Quad/Graphics
Real User
Top 10Leaderboard
They are constantly adding new features and expanding the capabilities to keep us moving forward

What is our primary use case?

From data manipulation to page layout. This is truly a single solution for us. The tools included are more than capable of handling even our most complex versioning.

How has it helped my organization?

This solution does everything we need, plus so much more. We are constantly finding new uses for the software.

What is most valuable?

The most valuable feature is the fact that Quadient never sleeps; they are constantly adding new features and expanding the capabilities to keep us moving forward.

What needs improvement?

Documentation could always use some improvement, especially on something this complex and varied. That being said, the documentation has been steadily improving over the past 15 years that I've been using it.

For how long have I

User
Real User
Leaderboard
It's a huge time saver

What is our primary use case?

Consolidating our many letters Offering paperless communication.

How has it helped my organization?

It’s easier to maintain and edit communication, and it error-proofs our regulatory responsibility.

What is most valuable?

External blocks Write once, use throughout multiple letters Huge time saver!

What needs improvement?

More flexibility in editing Better bullets and number formatting.
Data and Laser Executive at a marketing services firm
Real User
Leaderboard
The intuitive way that workflows can be composed and organised goes a long way towards minimising the necessary complexity of tasks

What is our primary use case?

We are a direct mail business producing advertising and marketing materials for a wide variety of different clients who require input and output in numerous formats and volumes. This often involves spreadsheets and text file sources or captures from documents such as PDFs. From there we may manipulate these records in any number of ways to fulfill the clients' requirements to produce leaflets, postcards, letters, invoices, statements, labels, flyers, etc., for despatch not only mainly in the UK but also around the world.

What other advice do I have?

From my own personal use of Inspire, I can wholeheartedly recommend it to anyone considering it as a solution for their business in the right circumstances. Although it is quite daunting to take on something as radical as this, the scope and power of what can be done makes it highly adaptable and effective.
Senior Technical Consultant at Customer Centrics International
Consultant
Top 10Leaderboard
Single tool for both data and composition handling

What is our primary use case?

* Replacing nine legacy composition tools with a single tool * Streamlining customer solutions and enhancing customer's channel options * Creating highly personalised communications.

What other advice do I have?

Would suggest that having a talk with Quadient and actual users of the product is the best way to go when making a decision, and understanding longer-term benefits when factoring in costs.