Quality Center Room for Improvement

Don Ingerson
QA Automation Engineer at a consultancy with 1,001-5,000 employees
When a particular version of Quality Center has reached end of life, the customer is forced to upgrade to the newer version to be eligible to get technical support. The upgrade process can be time intensive and requires a lot of planning. Quality Center seems to originally designed for a Waterfall process. However, the newer versions of ALM are more adaptable to Agile testing methodology. The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT. ALM/QC supports IE but does not support Chrome which a lot of users like/want to use. History of Quality Center including other names and versions: On September 1, 2017 the HPE testing tools officially became Micro Focus. It is too early to see how the transition to Micro Focus will change things. I am keeping an optimistic view that Micro Focus will continue to invest in R&D and place a priority on customer support. I believe a lot of long-time customers would like to see things run like they were back in the Mercury Interactive days, which was one of the most innovative software companies of its time. If Micro Focus develops the right strategy, they could become a dominant player in the software testing market. It is beneficial for the reader to understand the history of Quality Center since it has gone through several name changes and versions, so I have listed the chronological events below: * Mercury Interactive originally came out with TestDirector that included versions 1.52 to 8.0. * Mercury renamed the product TestDirector to Quality Center in version 8.0. * HP acquired Mercury and rebranded all Mercury products to HP. Therefore, Mercury Quality Center became HP Quality Center. * HP released version 11.00 and renamed it to HP ALM (Application Lifecycle Management). * In June 2016, HP released ALM Octane. So essentially, the tool at one time or another has had the names TestDirector, Quality Center, ALM, and ALM Octane. Essentially, with each version and name change there has been added functionality. View full review »
Avantika Dayama
Project Lead at a tech services company with 10,001+ employees
* Easy integration with open source tools. * It has several limitations in adapting its agility easily. View full review »
JewettaDobson
Quality Assurance Manager with 1,001-5,000 employees
* I would love to see QC update and use metric dashboards at the individual and project level. * The UI also needs some updating with a fresh new look and feel. View full review »
Find out what your peers are saying about Micro Focus, IBM, Tricentis and others in Test Management Tools. Updated: November 2019.
382,745 professionals have used our research since 2012.
Frank Westerbuhr
Expert System Test and Test Tools at a aerospace/defense firm with 10,001+ employees
We would like to have support for agile development. As we do not have this capability, we are now investigating the use of Octane. View full review »
Find out what your peers are saying about Micro Focus, IBM, Tricentis and others in Test Management Tools. Updated: November 2019.
382,745 professionals have used our research since 2012.
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