We bought this solution to help us correlate data from different speeds instead of working with independent data points. Currently, if an employee joins a company with a great onboarding experience but does not like the job because of unclear goals, they would participate in an engagement survey to provide feedback where they can share their thoughts. If they leave the company, the employer will likely assess the reason for their departure as a misalignment of career prospects. However, with Qualtrics Customer XM, we can integrate data and run an algorithm, so if somebody has specific feedback early on, we can determine the possibility of that person leaving the company. This will allow us to understand how to improve performance or determine who is struggling with the least possibility of success in the company. So Qualtrics Customer XM provides different analytic tools. We can identify broad populations of at least ten or more people.
