Qualys Web Application Scanning Customer Service and Technical Support

Sr. Director, Cloud Platform Engineering at a tech vendor with 5,001-10,000 employees
Pretty poor, as usual for almost all software products now. Getting past the Tier 1 and 2 call center people is always a challenge, so throwing the company name around isn’t a bad idea. View full review »
Senior Information Security Analyst at a financial services firm with 1,001-5,000 employees
Technical support was quite responsive and effective. If engaged on email, they got back to us on time. View full review »
Delivery Manager at a tech vendor with 1,001-5,000 employees
Technical support is responsive. View full review »
Ssaurabh Kesari
Ex Senior Security Analyst and Onsite consultant at a tech services company with 1,001-5,000 employees
We have experienced quick customer support. They have a complete list of our previous issues along with our history, which makes it faster for them to solve issues. View full review »
Cyber Security Consultant at a tech services company with 10,001+ employees
Qualys offers one excellent support, which includes 24/7 phone and mail support, as well as access to its online user community. View full review »

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