Quest Foglight for APM [EOL] Room for Improvement

it_user409929 - PeerSpot reviewer
Senior Systems Engineer at a computer software company with 501-1,000 employees

Overall the development of Foglight has been spot on for our use. There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work and there is some proprietary nomenclature that can be confusing but I don't expect either to be resolved.

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it_user409644 - PeerSpot reviewer
IT Consultant - Infrastructure Services at a tech services company with 10,001+ employees

I recall that the lay-out was rather dull when I used this particular version of Foglight. I'm not sure if this was a user settings or not but a fully grey-white theme with sparse highlights made it sometimes difficult to find my way around. I had some issues with finding acknowledged alerts. Although I think some settings could have been managed by better by the customer, but I read that this was alleviated in future versions.

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it_user124704 - PeerSpot reviewer
PeopleSoft Administrator at a educational organization with 1,001-5,000 employees

The upgrade process could use some fine tuning. I have done an upgrade of the system as well as added\updated agents, and sometimes that process is a bit cumbersome, and does not go as planned. The JAVA monitor agent also definitely could be more streamlined in terms of monitoring and updating. Also they could use an easier method of 'archiving' data that you do not need necessarily as well as updating agent monitor thresholds.

As an update to this, we recently went through an upgrade and went to a newer version (Foglight 5.6.11.3). I would have to say the upgrade process was much better more seamless than previous upgrades. The only item\s that were an issue were the Java EE cartridges for monitoring our Java Weblogic instance. But even that was more straight forward than previous upgrades.

Since we will be upgrading to a newer ERP version next year, I will review and update this post to see what if any changes were needed (Cartridge, FMS, Agents) to continue monitoring our new ERP version/release.

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Application Performance Monitoring (APM) and Observability
April 2024
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it_user118992 - PeerSpot reviewer
Software Engineer III at a tech services company with 501-1,000 employees
When we first turned on Foglight for the first time, it was like a fire hose. It was difficult to tell which alerts were important and what was not. It took several weeks to sort through all the alerts and tune the thresholds to appropriate levels etc. It is a double edged sword because it is important to see all the data and find out what is important for your organization but it is a lot of work. View full review »
it_user421620 - PeerSpot reviewer
Sr. Virtualization Architect / Engineer. at a tech company with 501-1,000 employees

It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment.

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it_user374136 - PeerSpot reviewer
Problem Analyst with 10,001+ employees

SQL agents often failed but again this may have been addressed in future versions.

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it_user366621 - PeerSpot reviewer
Database Administrator at a tech vendor with 10,001+ employees

In an older version of Foglight, we were not able to get any of our custom agents to work properly so that feature was not as much use as we had initially hoped and haven't tried using since. Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful.

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it_user138165 - PeerSpot reviewer
Vice President - DB Analyst/Admin at a financial services firm with 1,001-5,000 employees
Migrating to newer versions is always a challenge with Foglight. I look forward seeing improvements there. View full review »
it_user422040 - PeerSpot reviewer
IT Analyst at a financial services firm with 10,001+ employees

They need to improve the stability of FxM and FxV.

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it_user421626 - PeerSpot reviewer
Systems Engineer & Owner at a tech services company with 501-1,000 employees

Since our purchase, the product has split in many ways. It needs to have more simplified – buy one buy all licensing. The “cartridge” concept for every little thing is a bit of a bother to implement.

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it_user421539 - PeerSpot reviewer
Systems Engineer at a retailer with 1,001-5,000 employees

My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory.

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it_user3984 - PeerSpot reviewer
HR Staff at a financial services firm with 10,001+ employees
South African skill is scarce View full review »
it_user411168 - PeerSpot reviewer
IT Support Specialist at a tech company with 501-1,000 employees

The version compatibility needs work.

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it_user136047 - PeerSpot reviewer
Database Administrator at a financial services firm with 51-200 employees
The monitoring capability and performance tuning. View full review »
AK
Consultant at a tech services company with 1,001-5,000 employees

I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

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it_user4851 - PeerSpot reviewer
Infrastructure Expert at a healthcare company with 501-1,000 employees
Complicated setup/maintenance. Different components don't integrate well together: FMS, FxM and FxV. Confusing product. You'll need lots of training and implementation consulting. View full review »
it_user430590 - PeerSpot reviewer
Senior Technical Consultant at a tech consulting company with 1,001-5,000 employees

I want to see mobile access application in the next release. 

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it_user494202 - PeerSpot reviewer
Pre-Sales DBA SQL Server Engineer at a tech company with 51-200 employees

I would perhaps like to see more SSMS connections.

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it_user387300 - PeerSpot reviewer
Foglight Specialist with 1,001-5,000 employees

Application Monitoring. We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort.

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it_user414102 - PeerSpot reviewer
Network & System Aministrator at a university with 1,001-5,000 employees

There are no new changes in our expectations, because we use for many years.

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it_user430641 - PeerSpot reviewer
Expert Cloud Architect at a tech company with 5,001-10,000 employees

I think installation and setup needs little more improvement especially when you are installing with external database. 

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Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
Find out what your peers are saying about Quest Software, AppDynamics, Dynatrace and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
768,246 professionals have used our research since 2012.