The system is not that stable. We have been facing a lot of issues. We built a new store environment of Foglight, an environment for monitoring the Lowe's store servers, which are all Db2 servers. The objective is to monitor 800 Db2 servers in each Foglight instance. Up to 150 Db2 servers, the environment was working fine. The moment it crossed 150 or 160, we started having a lot of stability issues. The Agent Manager was restarting frequently, like every five minutes. Because of that a lot of alerts were generated. We have been working with Quest since last week but no resolution has been found.

When it comes to stability, they really need to work on that and then find a way to handle a larger number of databases, regardless of the platform. They need to find a way to handle more load on the Foglight Management Servers and the Agent Managers.

It's very stable. 

It could use some improvement from the high-availability standpoint. There have been a couple of incidents where it did not fail over correctly, which resulted in more issues. But they have been few and far between. Overall, I would say it's very stable.

The stability has been awesome. In the last six months we've had one slowdown, and it was easily resolved. We rebooted the environment and it went away. That's one hitch in two years.

I've had problems with its stability in the past, but they were because the platform was not tuned correctly. One thing that I would suggest is that they should put that information out there: How to tune the platform and make sure that it's running at its optimum capacity. I had problems with it for a long time, and it took a while before we could get it running with optimum performance. If I had known how to do it ahead of time, we could have saved some time.

It's up about 99 percent of the time.

Generally, if it ever goes down, it's because of something that has happened on our side and nothing that Foglight created or caused. I'm very proud to say that if it goes down, it is rarely due to Foglight.

About two or three years ago, we did have an issue where the Foglight service was stopping by itself. I got a hold of tech support and they determined what the problem was. It was a setting somewhere and they were able to rectify that by making some changes to it. We haven't had that issue since.

I like the stability. The only outages we've had were related to updates. We had a one-day outage when we upgraded and that was due to issues that were not documented in the update process. Otherwise, the product itself hasn't crashed and the virtual machines haven't crashed.

We notified the vendor of the undocumented issues and they were really quick to get on the phone and tell us, "Okay, this is a step we didn't put in the documentation, but we need you to do the following."

It is stable. Over a span of four years, we have done cartridge updates and Foglight management-ware updates. We haven't encountered any major issues at all.

To maintain it, we just have one primary and one backup DBA.

We purchased the Auto Maintenance Cartridge, which was a good call because it helped alleviate a lot of the maintenance work. Prior to that, it did take the DBAs a bit of time to maintain it. However, with the Auto Maintenance Cartridge, it automated some of these tasks. This probably saves the DBAs a couple of hours a week.

The product is stable.

I rate the solution’s stability an eight out of ten.

No