Quest KACE Asset Management Appliance Pros and Cons

Quest KACE Asset Management Appliance Pros

sarkar.abhirup84
Director, Middle East, East India & SAARC at a tech services company with 51-200 employees
Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description.
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reviewer1288350
IT Infrastructure Manager at a tech company with 1,001-5,000 employees
We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good.
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Quest KACE Asset Management Appliance Cons

sarkar.abhirup84
Director, Middle East, East India & SAARC at a tech services company with 51-200 employees
The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified.
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reviewer1288350
IT Infrastructure Manager at a tech company with 1,001-5,000 employees
Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data.
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