Quest KACE Asset Management Appliance Overview

Quest KACE Asset Management Appliance is the #8 ranked solution in our list of top IT Asset Management tools. It is most often compared to Qualys Asset Inventory: Quest KACE Asset Management Appliance vs Qualys Asset Inventory

What is Quest KACE Asset Management Appliance?

The KACE Asset Management Appliance provides comprehensive hardware and software inventory and asset management across a variety of operating systems — Windows®, Mac®, Linux®, UNIX® and Chrome OS™, plus network-connected non-computing devices — through the entire IT asset lifecycle, giving you and your team more time to focus on IT innovation. Fast to implement and easy to use, this tool discovers all hardware and software on your network, and provides ongoing IT inventory management, IT asset management (ITAM) and software asset management (SAM).

Quest KACE Asset Management Appliance is also known as KACE Asset Management Appliance, KACE Asset Management.

Quest KACE Asset Management Appliance Buyer's Guide

Download the Quest KACE Asset Management Appliance Buyer's Guide including reviews and more. Updated: February 2021

Quest KACE Asset Management Appliance Customers

Coastal Community Credit Union, St. Dominic Hospital

Quest KACE Asset Management Appliance Video

Pricing Advice

What users are saying about Quest KACE Asset Management Appliance pricing:
  • "It is less expensive as compared to SCCM."

Quest KACE Asset Management Appliance Reviews

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Director, Middle East, East India & SAARC at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Dec 21, 2020
Everything works as per the description and it has a low learning curve

What is our primary use case?

There are multiple types of desktops and laptops that are distributed asset management that we're using to consolidate all the data in a single tool portal. We are also using it to deploy the Windows patches.

Pros and Cons

  • "Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."
  • "The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."

What other advice do I have?

They have come up with a mobile app interface that I would like to know more about. I attended some of their webinars where they were talking about their AI chatbots and a lot of automation around AI. Those are certain things that I would like to see in the product. I would definitely recommend it but I would also suggest evaluating other solutions because the difference becomes much clearer. On the outset, it might not be very clear what the advantages are. But once you have evaluated two, three other tools, you will obviously see the advantages of KACE. It's good to have backend technical…
IT Infrastructure Manager at a tech company with 1,001-5,000 employees
Real User
Oct 17, 2020
Good for package and asset management, but not 100% accurate

What is our primary use case?

We use Quest KACE Asset Management Appliance for pushing any non-Windows based patches such as Adobe patches, installing new software or an approved set of software, or upgrading to a new release of Windows. We are using its latest version, which they have released recently.

Pros and Cons

  • "We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."
  • "Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."

What other advice do I have?

I would suggest getting support for installing it. I would rate Quest KACE Asset Management Appliance a five out of ten. It is not the best solution. It is not great, it is not bad.
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