Quest KACE Systems Management Use of Solution

MW
Systems Administrator at Custom Truck One Source

I have been working with Quest KACE Systems Management for approximately three years.

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GR
Computer Management at University South Brittany

I've used the solution for ten years.

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SB
Technical Support Engineer at City of Rochester

I believe we've been using KACE since 2003.

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Buyer's Guide
Quest KACE Systems Management
April 2024
Learn what your peers think about Quest KACE Systems Management. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
AS
Database Administrator at Department of National Defence - Canada

I have been using this solution for three years.

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JT
IT Department at Garber Automotive Group

I've used the solution for over four years.

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Kevin Egger - PeerSpot reviewer
Information Technology System Engineer at a tech consulting company with 201-500 employees

I have been using this solution for around eighteen months, probably. We just upgraded to version thirteen from eleven.

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DO
Assistant Unit Head, IT Systems Support at a security firm with 1,001-5,000 employees

I have been using it for over 10 years.

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CH
Director of IT at CCOF, INC

I've been using the KACE SMA, which was previously called the KBOX 1000, since the 1990s; pretty much since version 1 came out.

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Fernando Cezario - PeerSpot reviewer
Level 2 Support at Tigs

I started using KACE in March 2022.

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WM
System Administrator - Desktop Operations at Manhattan College

I've used the solution for five years.

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FM
Director of Technology at Unirede

I have been using KACE for more than 10 years. I have so far handled 600 implementations of K1000 and K2000 in Brazil and Latin America. I have delivered training for more than 5,000 hours.

In 2010 or 2011, I was trained at KACE headquarters in the USA, and after that, I was in charge of supporting customers in Brazil. I helped them with project implementations, training, and quick starts. In 2016, I joined Dell, and I was in charge of all services related to KACE in Brazil and Latin America. In our company, we started using KACE four years ago.

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RJ
Computer Support Specialist at Truckee Meadows Community College

I have been using KACE Systems Management for about five years.

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HR
Works at University of Hawaii

SMA was implemented in our institution in late 2008.

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TH
Laboringenieur / Computeringenieur at HTW Berlin

It has been at least 10 years. We started with the physical appliance from Dell.

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JL
Security Systems Integrator at a tech services company with 51-200 employees

We have been using Quest KACE for quite a few years, since 2014 or 2015.

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SN
Sr. Systems Engineer at a university with 1,001-5,000 employees

I've been using the KACE solution for close to 10 years.

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CS
IT Manager at a educational organization with 201-500 employees

We have been using this solution since 2017.

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RO
Enterprise Service Desk Systems Manager at a manufacturing company with 5,001-10,000 employees

I have been running Quest KACE Systems Management in production for seven years, since late 2014.

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Scott Tweed - PeerSpot reviewer
Windows Engineer at a tech services company with 5,001-10,000 employees

I have been using Quest KACE Systems Management for nine months.

We are not working with the latest version. I don't see a way of determining the version, but It wouldn't be the most recent because even the application catalog is out of date, and the company decided not to purchase a new software catalog.

I believe that it is hybrid because I'm aware of a machine that checks in but isn't in our environment. It's a machine that was given to an employee and was never re-imaged. I'm aware that the client logs in from time to time. They have to re-image it to remove the agent, and then it will stop popping in. As a result, it's a hybrid.

I'm not very familiar with it. I was never taught how to do it. 

Everything I learned from experimenting with it for tasks that were assigned to me. There was no training.

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DC
Help Desk Technician at a hospitality company with 51-200 employees

My client started working with Quest KACE Systems Management in 2014 but personally, I began using it in 2016.

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BW
Sr. Network Server Administrator at Southern Farm Bureau Casualty Insurance Company of Arkansas

I have been using KACE for seven to eight years. 

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TM
Network systems Administrator at Azura Credit Union

I've used the solution for the past five years.

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CB
IT Systems Administrator at a computer software company with 1,001-5,000 employees

I've been using Quest KACE Systems Management for five or six years.

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KR
IT Administrator at a construction company with 501-1,000 employees

I have been using it for at least eight years.

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Raza Zaidi - PeerSpot reviewer
IT Infrastructure Manager at Magellan Aerospace

I have been using this solution for about 10 years.

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CV
IT Infrastructure Manager at a university with 501-1,000 employees

We have been Quest KACE customers for approximately five years now. We have used the K1000 for device management and K2000 for asset deployment.

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SC
Director, Information Technology IT User Services at a university with 501-1,000 employees

I've been using the solution since 2010.

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MW
Works at a healthcare company with 501-1,000 employees

I have been using Quest KACE Systems Management for almost five years.

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KB
PC Technician at Cape Fear Community College
Three to five years. View full review »
SW
Computer Support Specialist at a financial services firm with 51-200 employees

I have been using Quest KACE Systems Management for approximately two years.

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RG
ICT at a government with 1,001-5,000 employees

I have been working with the solution for 10-15 years. 

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GR
Systems Engineer at a financial services firm with 51-200 employees

I've been using the Quest KACE Systems Management for four years. We're using 12.01.49 and we've been on it for about a month. We update pretty much every time updates become available.

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MA
Systems Administrator at a financial services firm with 501-1,000 employees

I've been using Quest KACE Systems Management since I started with the company. I also used it at my previous job. The company has had KACE for about eight to 10 years. We started using SMA as a ticketing system six or seven years ago. We've been using it for quite a while and we have 26 queues throughout the organization.

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AB
Network Analyst at a energy/utilities company with 10,001+ employees

I have been using Quest KACE Systems Management for five years.

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DL
Infrastructure Analyst at Ituran Brasil

I have been using Quest KACE Systems Management for between three and four years. It was deployed several years before I joined the company.

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TW
Sr. IT Support Technician at a transportation company with 201-500 employees

I have been using Quest KACE Systems Management for almost seven years. At the company, it has been in use since before I started.

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RL
Systems Engineer at a tech services company with 201-500 employees

I have been using Quest KACE Systems Management for three months now.

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it_user798876 - PeerSpot reviewer
Associate Director -Head of ICT with 51-200 employees
Less than one year. View full review »
Buyer's Guide
Quest KACE Systems Management
April 2024
Learn what your peers think about Quest KACE Systems Management. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.