One Identity Manager Initial Setup

SK
Manufacturing Executive at a manufacturing company with 10,001+ employees

The initial setup is straightforward. There are more than 20 components. It takes almost eight hours to deploy. 

It is deployed in our customer environments. We monitor around 300 thousand identities.

We require over 50 administrators.

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Oktay Ozkan - PeerSpot reviewer
System Security Architect at a financial services firm with 10,001+ employees

I worked as a team leader. I was involved, but I did not execute or administer this service. We worked with our local partners, and they did it for us, but it was straightforward. 

It took about three months to implement it. We closed our old identity management solution and moved all the workflows to the new one, but the installation was quick.

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Raj Kumar. - PeerSpot reviewer
IAM consultant at Wipro Limited

The initial deployment process is simple; we have a transporter tool for that. However, for bulk deployments, we also use a custom tool. For instance, when deploying ten or twenty transport packages, deploying them individually and monitoring each one is time-consuming. Our IT consultant developed a tool that automates this process. We simply store the transport packages and provide a list, and the tool deploys them sequentially, even handling small compilations between deployments.

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Buyer's Guide
One Identity Manager
March 2024
Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.
ST
Software Developer at a insurance company with 10,001+ employees

The initial setup of One Identity Manager was not overly complex, and the documentation could be more user-friendly with additional visuals. We took the help of a consultant during deployment, involving five people. Maintenance is handled in-house as it is an on-premise solution.

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SS
IAM Engineering Manager at a construction company with 10,001+ employees

The initial setup was straightforward. We started with version 6. Now, we have upgraded all the way to version 8. It has been okay so far, except for one version change from 6 to 7.

The deployment time usually depends on the change. The initial deployment or an upgrade to an existing new version will take about a day to a day and a half from scratch.

We plan everything from scratch, from building the server, getting the data, and onboarding and synchronizing the users. Therefore, we have everything setup for day zero and forward with a solid implementation plan.

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SM
Consultant at a tech services company with 11-50 employees

The deployment varies according to what is included in the deployment itself. To get it up and running, it takes about one year. 

We have enterprise clients and it's mostly deployed in a high-availability environment, mostly three databases, a web server, and an application server. It mostly starts small with one server and then grows bigger. The same is true with the application side. All of our customers are using Active Directory, Azure Active Directory, or a combination of both. That's the first integration that we start with. Then, we also have, of course, HR data coming in via .CSV or a REST API or starting connector. 

We're also implementing standard workflows, and standard processes, and integrating HR data to exchange for emails or anything like that. As soon as the big applications are done, we provide workshops so that the companies can extend the product by themselves.

The solution requires maintenance. There are regular updates provided. We also check regularly if there are any processes or jobs that aren't working anymore. Other than that, there's maintenance maybe once a year. It's not very often.

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Jakub Stawowski - PeerSpot reviewer
Principal Architect at ING

Taking into account our requirements, the deployment had to be complex because we're a complex organization. In general, we have one central solution that is delivered to the entire organization. We operate in a tenant model where particular entities can manage their scopes of applications and roles.

We were super-fast in the deployment. It took us about one and a half years. But we migrated the previous solution into One Identity, so we had already built most of the structures. We also had the connectors and definitions.

We had 10 to 14 people involved.

There is a lot of maintenance, including patching, upgrading versions, implementing improvements, and building new functionalities. It includes the whole life cycle.

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Debasis Sahoo. - PeerSpot reviewer
Lead Consultant at Wipro Limited

It is deployed on the cloud. If you want to install One Identity from the very beginning for the cloud application, it will hardly take three months. It can also be done before that. For a huge client, it takes time. For a small client, it can be implemented within two months.

It does require maintenance. From time to time, they have upgrades. They have long-term releases year after year, so it has to be updated. Sometimes, they do a cumulative update to fix many issues.

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René DRABO - PeerSpot reviewer
IIMB expert at a tech services company with 1,001-5,000 employees

The initial setup is complex. Every identity solution is complex because the most important thing is not really linked to the project. It's linked to the analysis we have made before, and then our solution is not linked to the project. Every time, I think that whenever we have to put the analysis management solution in place, it will be complex because we have to take care of the processes that are already in place and also what is happening in the same tool. We have to consider all the existing processes and challenge them to make them better. Many times, some processes are difficult because we couldn't execute them perfectly with the previous solution. So we have to be able to identify if the process is in place like this because of the previous solution that doesn't handle every aspect easily, or if it needs to be redone. The deployment took one year to complete.

We had two individuals from the integrator and two internal employees dedicated full-time to the deployment.

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Denis  Tse - PeerSpot reviewer
CEO, Executive Advisor (CyberSecurity IAM) at 8x8 Cybertech

I never implemented the SaaS model because of the pricing. My experience is for on-prem.

Its implementation is easy for me, but it is very complex for those who are doing it the first time. It is not straightforward. They do provide documentation, but it is not easy. I usually build my documentation and enable my team. After that, it is easy.

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NS
Service Desk Team Lead & Project Manager at Kodak

The initial deployment was complex, primarily due to business needs, rather than One Identity Manager.

Configuring and testing took months, and we had a team of 20 people involved in the deployment.

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SK
Manager IAM at a computer software company with 11-50 employees

Installing One Identity Manager can be considered moderately difficult, but not overly so since it is based entirely on the Microsoft Windows platform. In comparison to other software installations, it is moderate in difficulty and should not be too challenging to complete.

The deployment timeframe for One Identity Manager varies depending on the size and scope of the project or proof-of-concept. It is difficult to provide a specific estimate without knowing more about the project requirements. Generally, it can take anywhere from three to six months to complete the deployment based on the project scope.

If you want to showcase the functionality of One Identity Manager, the solution provides a cloud environment to its partners with a pre-installed setup. You can use this environment to demonstrate to the customer for a limited time of about one week. This is a quick and easy way to showcase a few use cases that align with your project scope. However, the actual implementation timeframe will depend on the specific project requirements.

I rate the initial setup of One Identity Manager a seven out of ten.

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Micah Lewis - PeerSpot reviewer
System Administrator at a tech services company with 10,001+ employees

I was not involved in the deployment. But in terms of maintenance on our side, it is just the typical configuration of business roles and direct assignments.

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Ahmad Sallam - PeerSpot reviewer
Senior Specialist at a financial services firm with 1,001-5,000 employees

The initial setup is very complex and I rate it a four out of ten. 

Deployment depends on the project scope. If the project is smaller, you can connect with Active Directory and auto RMS on the same day. However, if you want joiners, movers, or leaders to go live, it becomes more complex. 

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VS
Founder at a consultancy with 1-10 employees

In terms of how easy it is to set up One Identity Manager, it depends on who you're talking to. For me, the initial setup is extremely easy and very self-explanatory, but I'm someone who has twenty years of experience.

How long the deployment of One Identity Manager takes would depend on your scope. The average deployment is between three to six months.

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YM
Technical Consultant at a tech services company with 51-200 employees

The initial deployment of One Identity Manager can be straightforward with the right tools and knowledge, especially if using specific deployment tools. It typically takes around two working days for a basic installation. The solution requires maintenance mainly in the form of periodic upgrades to stay current. Other than upgrades, regular day-to-day maintenance is minimal, focusing on ensuring the application is up and running.

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SS
Director, Global Identity and Access Technologies at a financial services firm with 10,001+ employees

The initial setup was straightforward. It's really easy to install. The out-of-the-box functions really are out-of-the-box. You're not having to do a lot of custom development. 

This is our second-generation tool, our first generation being Avatier. With our use cases already defined in that — and that's probably the longest thing that it will take to get done to get across the finish line — we had One Identity up and running within less than three months.

Because we have multiple divisions around the world, we broke up our implementation by region and then by division within those regions. We would launch a division and then leave a week between and then launch the next one so that we always had time in between. That's one of the things that I tell people: Do not do a big-bang launch because it will not be successful. You have to do a rolling launch, in my opinion.

When it came to training, we broke it up into the various populations. We did end-users, we did managers, and we did requesters. We developed that training internally. We did on-demand training modules as well as live training. From an engineering perspective, I did send engineers to One Identity. However, out-of-the-box, it was pretty straightforward. Based on the knowledge transfer from Professional Services, they were able to adequately manage the tool.

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SV
Product Owner Identity Access Management (IAM) at a computer software company with 501-1,000 employees

The initial setup was complex. The start of the project took a bit more time than we expected.

We're still busy with the solution. We have a DevOps team, and every week we have things to do and improve. It's not a project you start and finish. It's a continuous process. 

We currently have a team of six people working with it. 

The solution requires a lot of maintenance. That includes updating, patching, and monitoring all kinds of processes that are running. On top of that, there are incidents that you want to improve and make better. 

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GK
Works

The initial deployment was straightforward and smooth, mainly due to the clarity provided in the installation guide. Following the step-by-step instructions outlined in the documentation from the One Identity solution made the deployment and setup process very simple.

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NA
Cyber Security Analyst at a tech services company with 10,001+ employees

The initial deployment of One Identity Manager was straightforward. We have three environments where we deploy the load sheets to servers in a top-down approach. For removal, we follow the same procedure in reverse order.

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CT
IT Consultant at 4 Rivers GmbH

The main solution takes about six months to deploy. When there are customizations, it takes more time. The amount of time depends on the kind of customization. I don't have an exact number, but we have a sprint every two weeks, and we do our best to deploy what the customers request. Our clients are enterprises.

For deployment, on our end, we require five people.

In terms of maintenance, the main solution is standalone, and there is no maintenance. Once it's running, there is no problem. But maintenance is necessary when a customer wants something else, a customization or a new product.

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AK
Consultant at a tech services company with 501-1,000 employees

Our initial deployment was about 10 years ago, so I don't remember it too well, but there were always problems. The total deployment time is several months, and it requires around 10 people. We have a huge development team comprising around 50 development teams. We also have various other teams working on the project. Altogether, it's around 700 people. 

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Grzegorz Kosela - PeerSpot reviewer
Engineer at a tech services company with 11-50 employees

Deploying One Identity is straightforward and only takes a couple of days. After installation, you have to onboard the servers, databases, Windows operating systems, etc. The number of people needed during the deployment varies, depending on the size of the project. It is typically deployed at two or three locations. 

One Identity requires some daily maintenance to ensure that everything is working fine. We need to review the logs and extend the functionality for the customer. Sometimes, the client needs to make changes like connecting a new hub system connected, adding applications, changing the workflow, etc. 

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GM
Senior Manager / IAM Evangelist at a tech services company with 501-1,000 employees

The deployment is in between easy and difficult. On a scale of one to 10, where 10 is "easy," it's an eight. It's not difficult to implement and use the out-of-the-box functionality. I can have a company running in two weeks, including connecting the tool with Active Directory and creating and updating users.

When a company wants more customization, that is when it starts getting more complicated. But if a company is looking for basic use cases and not too much customization, from the start of gathering requirements, though deployment in production and Active Directory, could take three to four weeks. That is fairly simple.

You have the option of deploying the solution on-premises or in the cloud or using Quest's cloud. The solution requires application or database servers in a web server. You can deploy it on-premises or, if you have Amazon or Azure components, you can deploy the solution there. And Quest, as a company, offers cloud services, where you pay for a One Identity Manager instance with the number of users you need, and they will do the installation and configuration for you, and they will take care of all the technology. You then just need to implement your use cases. So there are three options: On-premises, where the customer handles all the servers, in the cloud, where the customer handles all the servers, or through Identity Manager on Demand, where Quest manages all the infrastructure and servers and the customer just implements the business cases.

The number of people involved in an implementation depends. I have led teams of two people and teams of 20 people. I have implemented the solution for companies with 10,000 users and I have done an implementation for a major company with about half a million identities. For that instance, we had 10 dev servers and 20 people involved, including developers, testers, project managers, et cetera.

At the very least, when the vendor releases hotfixes every three or six months, you will need to do maintenance if there is an issue with your implementation that has been addressed in that release. Typically, customers do upgrades once a year to the next version. But the solution doesn't require a lot of attention.

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MH
IT Architect at a tech services company with 501-1,000 employees

As an organization, we started the deployment with one of our customers in 2010 and completed deployment for all of our customers in 2016. Every system requires different processes and knowledge. We were able to set up some things in a really short time. Others took more time because we needed to learn the system and how it works.

We are a team of four employees who design and customize the whole system. Our company has 80 support engineers on the help desk, and on our customers' sites there are between four and 10 employees who have read-only access for the One Identity system.

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AT
Software tech lead at 1DConsulting

Deploying One Identity can be straightforward or complex depending on the environment. The time needed to deploy varies with the scope of the project.

We typically have some meetings with the client to understand what they need to integrate with One Identity. We develop custom connectors and move to the production stage if everything is working. 

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René DRABO - PeerSpot reviewer
IIMB expert at a tech services company with 1,001-5,000 employees

Whether the initial setup for One Identity Manager is easy or difficult is hard to say because of other systems that have less functionality but are easier to deploy, and you won't face the same challenges that you'd face when setting up One Identity Manager. It's recommended for you to have knowledgeable engineers who can support you during the setup, especially if you don't have the knowledge on how to set the tool up. Setting up the tool may not be as easy, but considering all the things One Identity Manager can do for you, it's not such a big deal.

If you just want to basic features to be up and running with One Identity Manager, deployment could take a few weeks, for example, if you just want to use an authoritative source and have provisioning, active directory, exchange, and other basic features set up in your company. For a company that has really stable jobs to provision, with role mining that isn't difficult, the tool could be ready and working within a few weeks, but for a large company with a really, really large variety of jobs and regulations, deployment of One Identity Manager could take a few months.

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TG
IT Engineer at Gorenje Vertriebs GmbH

The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies.

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Manoj Pathak - PeerSpot reviewer
One Identity Developer at Wipro Limited

The initial setup process was easy. However, it took between 30 to 60 minutes to deploy the solution. 

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PS
Consultant at igf-logic GmbH

The initial setup was pretty straightforward because the documentation is really good. It was even easy to train junior employees in our company since the documentation is easy to read and straightforward.

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UY
Owner at UY IAM Consultancy

You need a bit more knowledge than with the One Identity Manager product. You also need to be knowledgeable about servers and IIS servers for the web server. However, if you just follow the manual, you will get very far. Sometimes, you just need to Google somethings.

The SAP integration is extremely easy. The first time that I used it, I picked up the user manual, and typed in some user account system clients and passwords, then I was connected. It doesn't get any easier than that.

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RB
Lead IAM manager at a tech services company with 11-50 employees

The user experience is good, but the implementer's experience is not that great. As an administrator, when I'm trying to implement a solution, it is a hectic job.

The time it takes to implement depends on the requirements. If you want, for example, to integrate Active Directory, it will take two to four hours because it is an out-of-the-box application and very common. When it comes to complex applications like SAP, HRM, or ERP solutions, they have complex infrastructures. Integrating such applications takes no less than five to six working days.

The number of people involved is based on how big the project is. If it involves implementing 100 applications, you definitely need a team of 15 to 20 people to complete it within one year. But if you only have to onboard five applications with One Identity Manager from scratch, where you have to install the product, it will take six to seven months. With SailPoint, it takes a little bit less time.

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MP
Senior Product Manager for Identity & Access Management at a non-tech company with 10,001+ employees

What we implemented is very broad. We implemented basic identity management: workflow, self-service, and shopping for roles. We also implemented SoD. To implement all of this and because of our size, we had to work with partners and One Identity, which was a complex process.

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BF
VP at a healthcare company with 10,001+ employees

The initial setup was complex. There are a lot of processes, which have to be covered, with a lot of users. Everyone is affected in the organization. It is not an easy thing to standardize, so it is quite complex. Then, we have five different port identity systems working together. This also makes it quite complex with the data replication between them. Therefore, it was not a straightforward thing to do. However, access management isn't a straightforward thing to do.

The SAP integration is quite cumbersome and long. It took many years. With the new addition of the SAP client to the new system, it is not so difficult anymore. However, there are some challenges with the new SAP technologies where they are not really supported by the One Identity tools.

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SP
IAM / IGA Architect - Associate Director at PRIZM

The initial setup is straightforward and easy to install. If it's your first time with the product, it can be very complicated because there are about 40 to 50 executables. However, when you know the product, it's simple.

The product is quite flexible. In the beginning, the product is an enormous solution. Then, after some training and experience, it becomes easier to implement.

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AK
IT Engineer at a manufacturing company with 11-50 employees

There was no problem with the deployment process. It took around a week to implement - maybe less than that with planning in place. It usually takes about two weeks to deploy.

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MT
Principal Consultant at UNIFY Solutions

It was a complex setup process, however, it was the first time it was done in the country 7 years ago. Getting the product installed was straightforward. It would be important to follow a proper SDLC with requirements being a key initial piece of the puzzle to help you maintain costs.

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MB
CEO at IT Design Software Projects and Consulting

The solution is easy to set up, but it requires customization, which is not easy for identity management.

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MD
Analyst at Grifols

The initial setup was complex.

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PL
Manager Global Identity & Access Management at a healthcare company with 10,001+ employees

For version 6, the SAP integration out-of-the-box can be quite exceptional. The configuration might be a bit harder to do in the beginning, but then the functionality and the way it works is very easy and straightforward to use. 

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EF
Identity Manager at University of Maribor

The initial setup was complex. We have a lot of different systems. But, we started step by step with connecting active directory for employees to the IAM system and with data and business processes consolidation. Then, we used the same approach for all our students’ identities and related processes. Many processes we had to redesign, but the main benefit is the processes are much more simplified now. Yes, the journey from introducing One Identity Manager solution to joining all the systems was difficult, but we have reached our final goal.

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it_user589356 - PeerSpot reviewer
Senior IT Consultant at a tech consulting company with 51-200 employees

The configuration is complex and requires a good understanding of your existing infrastructure and related protocols for communications.

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MS
Lead Solution Architect at Tieto Sweden AB

The initial setup for us is quite simple, and we have done some measures internally to make it even easier.

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KW
Service Owner Identity & Access Management at a financial services firm with 10,001+ employees

The setup was complex but it was mostly because of our environment. We have a very complex environment. We have a lot of ancient systems.

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TS
Product Owner at DmTech Gmbh

The initial setup was ten years ago. Back then, we had to do a lot of stuff on our own. Therefore, it was not that easy. I think it never is, because a lot of business policies have to change. 

If you were to take the software, and start with it, in a company where you don't really have anything, then I believe it would be pretty easy.However, in a global company, that is using an SAP system or an AD for around 10 years or longer before you even think about getting One Identity Manager, then it gets really hard.

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it_user585720 - PeerSpot reviewer
Senior Identity and Access Management Specialist at a tech vendor with 10,001+ employees

Setup was straightforward. Initial JobService configurations ends up being a bit confusing.

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DO
Founder at a marketing services firm with 11-50 employees

Installing One Identity Manager nowadays is getting more and more straightforward, but in terms of configuration and setup, that's complex.

The time it takes to deploy the solution would depend on the organization. I've been involved in multiple projects and there were projects where One Identity Manager was deployed faster than others, so deployment time would depend a bit on the complexity of the organization and internal processes, but in theory, you could set it up within a week. Mostly it would take companies months to get the solution up and running.

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DC
Identity Access Management Specialist at GSL Consulting Gmbh

For me, the setup is easy, because I have a background in Microsoft technologies. That makes it really easy.

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RiyasAbdulkhader - PeerSpot reviewer
Security Consultant at a financial services firm with 10,001+ employees

It depends on the expectations and scope, but OIM is easy to deploy and can be completed for a medium organization in six months to a year.

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reviewer1214262 - PeerSpot reviewer
Works at a tech services company with 201-500 employees

The initial setup was very, very easy. 

Our complexity all came from integrating outside systems. The out-of-box experience with One Identity was genuinely fantastic.

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AE
Senior System Administrator at a manufacturing company with 10,001+ employees

The initial setup was complex because the product is complex, there's usually more than one way of doing something. It's a steep learning curve. Our project didn't leave lots of time for our internal admins to familiarize themselves with the tools. Support was a great help in the first few months after it went live and without a consultant...

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JP
Product Specialist at a retailer with 10,001+ employees

The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution.

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KM
Principal Consultant at a tech services company with 1,001-5,000 employees

The complexity of the initial setup depends. While it's fast and easy to set up initially, the complexity can come once the solution starts to grow.

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AG
Systems Specialist at a financial services firm with 1,001-5,000 employees

That initial implementation was a long process. It took about two years from the time we decided to take the product until we had it in production. There was a lot of fixing and thinking and configuration.

Overall, there were about ten people involved in the implementation, but we have two developers who work actively in developing it at our company. And we have about two-and-a-half people who actually work with it.

Upgrades take a while. The last upgrade we did was from version 6 to 8, when we migrated. It wasn't that difficult. It took time but we prepared properly for it, so it went very smoothly. That migration took a weekend or three days, but the preparations were over the course of many months.

We had a lot of customization in version 6, and we had to clean that up so that version 8 would work smoothly and without problems. Then, we changed our consultants as well, so we had new consultants for version 8. They knew the code better and they told us we had a lot of faults in in version 6 that we needed to fix before version 8 because they wouldn't work in version 8 anymore. We cleaned up a lot of systems and users so that we wouldn't take a lot of garbage with us to the new version.

There were two people who did the migration and they had to learn a lot about how to do it. Then we did testing in version 8 to see how everything was working. In the future, the work involved in upgrading will probably be much less because there won't be that big of a gap. In this case we had to first migrate from 6 to 7 and then 7 to 8. It was a very long process, a big project. I don't think we will do that again. I think we will upgrade with smaller gaps in the future, to make it easier.

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SG
Systems Specialist at a financial services firm with 1,001-5,000 employees

Our initial setup was about three years ago, but we did the migration from version 6 to 8. That was almost the same. It was a really big project, or it felt like it.

The initial go-live for the product overall was over one weekend, but the work before that took a year. There were ten people involved during that weekend. We had some time-outs during that year though, because there were some other big projects.

The setup was complex because we did a lot of things. It wasn't only our project, because it was HR and the organization. It was not only the technical part, "next, next, next." It included changing the processes and standards in the company overall.

In terms of our implementation strategy, we added a totally new HR program, to get the master data up and running and correct. And then, of course, we had to work on how the organization is defined and have master data for that, and the roles to be used and the master data for that. And we had to get overall processes standardized.

There are two-and-a-half people working on the solution now, doing daily maintenance.

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SK
Technical Support Analyst at a financial services firm with 1,001-5,000 employees

The setup of this solution was simple and straightforward. Any admin can do it by looking at the whitepaper.

The process of deployment took approximately one month. However, that is not because the process is complicated or time-consuming. In our case, being in banking, there are a lot of policies and processes that have to be followed before implementing a new solution.

One Identity does what we need it to do, so we do not require any other plugins or packs to run our solution. 

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SS
COO at a comms service provider with 11-50 employees

The initial setup is mostly straightforward, but you still need to customize some things.

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DP
Solution Designer at a pharma/biotech company with 10,001+ employees

The complexity of the initial setup varies. The Active Directory may be considered less complex then connecting a SAP system.

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MG
Consultant at a tech services company with 10,001+ employees

The initial set up was quite complex. It takes quite some time to get use to this product because of its complexity. Then, you are able to customize it and do everything the customer needs.

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AM
IT Business Process Specialist at a consumer goods company with 5,001-10,000 employees

If you have consultants who do not know the solution nor the target systems, the initial setup is hard. It is my impression that if you are some very huge organization. One Identity will send the best people. If you are unimportant, then you get people who are seeing this application for the first time. This is the only way that I can explain what happen to us in the past.

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it_user666726 - PeerSpot reviewer
Directory Service Specialist at a tech company with 1,001-5,000 employees

The initial setup was complex due to the customer’s complex environment. A third-party service provider was required for deployment.

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it_user725637 - PeerSpot reviewer
owner at Butschke IT Services

No, it is wizard driven. If something went wrong we had to restart from the beginning.

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FS
IAM Specialist at a financial services firm with 1,001-5,000 employees

The initial setup is fairly easy. To set up the workflows, you need good knowledge of the product. One Identity could improve the setup documentation, as it does not support, "How do I start?"

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it_user181518 - PeerSpot reviewer
Technical Support Analyst at a university with 1,001-5,000 employees

Configuration and implementation is a complex process as we had complex requirements, but could quite easily be done in a simple way.

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it_user368094 - PeerSpot reviewer
Solutions Architect - IAM at a tech company with 11-50 employees

The initial setup, installation and basic configuration are straightforward.

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Buyer's Guide
One Identity Manager
March 2024
Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.