Quest Rapid Recovery Customer Service and Technical Support

Wesam Qashou
Senior Systems Engineer at a consultancy with 10,001+ employees
Technical support is very good and very helpful. They know exactly what the problem is when you call. View full review »
Timpa Angaye
IT Manager at a energy/utilities company with 501-1,000 employees
We only really had interactions with technical support during the initial setup of the solution. they responded to our requests and were able to assist us. View full review »
Valerii Shchipanovskyi
Sales Engineer at BAKOTECH LLC
I've contacted technical support in the past if I've needed information or to find out if Rapid Recovery will be able to support some features. We've never had any problems with them before. View full review »
Find out what your peers are saying about Quest Software, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: May 2020.
418,901 professionals have used our research since 2012.
Timpa Angaye
IT Manager at a energy/utilities company with 501-1,000 employees
We have technical support. The time difference affects their response time but we do get support when we need it. I am satisfied with their support. View full review »
Mark_Cook
Infrastructure Analyst with 501-1,000 employees
Some of the guys they've for there are really good, some of them are useless. I would rate their technical support as a seven out of ten. View full review »
Find out what your peers are saying about Quest Software, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: May 2020.
418,901 professionals have used our research since 2012.