In this last year, we added additional storage. The storage was separate, and it obviously didn't really have anything to do with Quest, but then we did have to purchase licensing to enable us to utilize that additional storage. I feel it was competitively priced in comparison to other backup solutions. It was reasonably priced for the ability for us to convert our licensing so that we were able to have the ability to build a core on our own and subsequently retire our appliance when the time comes. It was well worth the investment to do that because it afforded us a lot of future use without having to reinvest in a whole new solution.

When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them.

I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes.

Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support.

We pay for our maintenance and we usually buy it for multiple years at a time. We like the fact that we were able to buy the VM licensing so that any of our virtual machines that are on the protected host are automatically covered under that license. Then all we need to do is add additional licenses for additional physical machines, such as workstations that we want to protect.

The maintenance is typically in addition to the standard license.

I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise.

Coming from someone who's survived an attack, I would say that the pricing is fair when you think about what could happen and the price of what would happen if your stuff wasn't backed up. I would say pricing is whatever you're willing to risk for your data and we're not really willing to take that risk and we're willing to invest in good backup software. That's pretty much how you defeat any virus or any ransomware attack.

Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover. I recommend that before purchasing a license, you identify how many clients will be protected. You then need to estimate the total amount of storage based on each client's size.

Part of the cost of this solution is cloud storage. Azure is quite expensive, but I think that would be the case on any platform, such as Google. I think they probably cost the same per terabyte because it is billed according to how much compute time you use on their platform.

I don't think the licensing for the product is very expensive. That said, to be honest, I don't think you should put money down to how important it is to keep your data secure. There shouldn't be a cost involved in the decision because if you start thinking about costs, it might be to the detriment of your business. I think that you pay for what you get, and if you want to keep your data secure, you need to first think that money shouldn't be an object when it comes to the security of your data.

It was very important that duplication, replication, and virtual standby were available without having to pay extra for these features. Deduplication is critical because it reduces the size of the repository and if you didn't have that, your repository would continue to grow and the cost outlay for storage would be more expensive. You would probably use double or triple the amount of storage that you would like to have if you didn't have deduplication and compression on the data.

The licensing is on a yearly basis and it's perpetual. You can have the license forever if you want to. However, if you want to upgrade, you can't upgrade unless you have a support contract.

The amount the solution costs is related to space. We have about 72 terabytes.

Its price is okay. It is reasonable in terms of the way it works.

It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products.

It is expensive. If you do not need physical backups, it is expensive for basic virtual backups. Look for an alternative solution.

The licensing costs are quite reasonable; they aren't the most expensive option. You do have to pay an extra amount every three years.

It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper. 

There are additional costs to the standard licensing fees.