Quest Rapid Recovery Reviews

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Real User
IT Officer at a government with 501-1,000 employees
Nov 21 2016

What is most valuable?

It is easy to do recoveries from the very granular recovery points available. It is easy to change from default backup scheds/retention policies to client-specific ones as needed. Push installs of the client software have been successful. The... more»

How has it helped my organization?

It is now fairly simple for operators to keep backups automated and easily do restores, or for managers to log onto the web GUI to get a quick view on things. If you don't have knowledgeable or enough staff to troubleshoot it well and you're... more»

What needs improvement?

GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server (although that has supposedly been improved in the newly released version 6, called Rapid Recovery). It... more»
Real User
CEO at a tech services company with 51-200 employees
Jul 03 2017

What do you think of Quest Rapid Recovery?

Valuable Features Quick and easy backups for all of my servers. • Improvements to My Organization We now can make hourly backups of all our servers, both virtual and physical. • Room for Improvement The need for speed is very important. Tech support must be quicker to respond to all issues. At least they do respond with a solution eventually. Tech people are clever and they use Google to get Windows answers. • Use of Solution We have used this solution for about three years. • Stability Issues There were no major stability issues. • Scalability Issues There were no major scalability issues. This is usually license based. • Customer Service and Technical Support We need clever tech people with a faster response time on regular tech questions. I was able to...

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What is Quest Rapid Recovery?

Quest Software's Rapid Recovery is block-level, incremental backup software. Unlike the incremental feature found in legacy products, which backed up the entire changed file, Quest Rapid Recovery backs up only the parts of a file that have been changed.
Also known as
Dell AppAssure
Quest Rapid Recovery customers
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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