Quest Rapid Recovery Room for Improvement

Wesam Qashou
Senior Systems Engineer at a consultancy with 10,001+ employees
Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself or you have to do it manually. I would like it if they could offer the solution as an appliance as opposed to a software. View full review »
Timpa Angaye
IT Manager at a energy/utilities company with 501-1,000 employees
The solution should improve the reporting functionality. The pricing could be adjusted. The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution. View full review »
Valerii Shchipanovskyi
Sales Engineer at BAKOTECH LLC
Rapid Recovery support is very bad. It's outdated and needs to be expanded. Rapid Recovery can only backup the machine or disc, but it can't back up from folders, files, and things like that. In a future release, I'd like them to offer more database support, file-level backup capabilities, and recovery, and a better support menu in the restoration environment. View full review »
Find out what your peers are saying about Quest Software, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: May 2020.
419,360 professionals have used our research since 2012.
Timpa Angaye
IT Manager at a energy/utilities company with 501-1,000 employees
You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment. View full review »
Mark_Cook
Infrastructure Analyst with 501-1,000 employees
It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam. We've had no end of issues with it. When we got critical outages, we weren't able to rely on. It's quite frustrating but they do have some really, really good support guys. Generally speaking, they do try and get on top of these issues as quickly as possible, but I've just seen too many bugs with it. It doesn't work as I want it to work. In the next release, they should tie up all these issues that they've got with the bugs. View full review »
Find out what your peers are saying about Quest Software, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: May 2020.
419,360 professionals have used our research since 2012.