Initially, we used Quest contract services with some of our larger projects and used their hours to support the new system.

We did not use a third-party integrator to assist us with the implementation. We handled the process ourselves.

During the PoC, we had someone guide us through all the use cases for the process. That took two to three months.

We have so much in-house expertise that we have not needed third-party assistance. Everybody here has been working for at least three to five years. That solid knowledge base of our own helps any newcomer. We can go over it in a few hours and get them up to speed.

in house