QuickBase Customer Service and Technical Support

George Khairallah
Chief Technology Officer at a tech services company with 51-200 employees
Customer Service: Customer service is excellent. Engineers are always very friendly, and happy to help. Response is usually within the same day. I've never contacted them by phone, so I can't speak to that, but email support has been satisfactory. Technical Support: The technical support is very good. The engineers are quite skilled, and can answer anything from a basic question to all the complex ones, and anything in between. View full review »
Carrie De Antonio
Product Specialist at a tech vendor with 1-10 employees
Customer Service: QuickBase has good customer service, both for users of the apps and creators of the apps. They offer regular webinar type training, newsletters, built-in help, and user community type support that can answer most questions. Technical Support: QuickBase has good technical support as well. We have never had a problem that we could not either solve ourselves with the resources QuickBase makes available or by contacting them and getting answers pretty quickly. View full review »
Frances Rampey
LCMS Administrator at a tech vendor with 501-1,000 employees
Customer Service: I have never had to interface with customer support for this product. We interface with an internal person for our support, which is then escalated by them, if necessary. Technical Support: I have never had to interface with technical support for this product. We interface with an internal person for our support, which is then escalated by them, if necessary. View full review »
it_user437763
Director of Enterprise Collaboration at a tech services company with 51-200 employees
Customer Service: QuickBase customer service responds very quickly and efficiently. I have had nothing but great experiences with them. Technical Support: QuickBase technical support is very quick and to the point. I appreciate that. They are knowledgeable and prompt. View full review »
Alfonso Munoz
Socio at a financial services firm
Customer Service: Excellent customer service, I always get a quick answer. Technical Support: Technical support is fine. There are some minor bugs but problems are always addressed. View full review »
Inho Cheong
Senior Director Contents Integration at a integrator with 201-500 employees
Not available at this moment. View full review »
NessrineMezzi
SERS Advisor at a media company with 1,001-5,000 employees
They quickly reply and always show the willness to help when asked. View full review »
Stephanie Harris
Senior Financial Analyst at a media company with 10,001+ employees
Customer Service: 10 out of 10. Technical Support: 10 out of 10. View full review »
it_user420894
IT Manager/Project Coordinator/Assistant VP at a construction company with 51-200 employees
Customer Service: I would rate customer service as excellent. Technical Support: I would rate technical support as excellent. View full review »
Brian Cameron
Vice President - Corporate Operations at a construction company with 51-200 employees

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