Good training and support, and it allows for bare-metal restore to dissimilar hardware
What is our primary use case?
The primary use case of this solution is for backup.
Pros and Cons
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
What other advice do I have?
It's best to go full cloud or even purchase the storage from Acronis rather than having an on-premises install where you have to purchase advanced licenses, only to go to the cloud. That is the challenge that I had with Actifio. They provide you with regular training for partners. The very first person that I interacted with was the local distributor. They were knowledgeable it was obvious that they had continuous training. You are free to install this software on any hardware that you have, the challenge is the hardware itself, such as the media server with Commonvault. There is one called…