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RabbitMQ Technical Support

C19ab58b d8f3 49ae b4a2 e26601903617 avatar
Head of Data & Infrastructure at a tech services company with 51-200 employees
I have never used technical support. view full review »
Anonymous avatar x60
VP of Software at a manufacturing company with 11-50 employees
We did not use their technical support much. view full review »
68793ce1 7ec5 46ad b508 9452ba61f7f0 avatar
Head of Cloud Platform Development at a tech vendor with 501-1,000 employees
I have never used support. view full review »
Anonymous avatar x60
President, Applications and Security Architect at a tech services company with 51-200 employees
I never used the technical support. view full review »
4cb2a777 25cc 448e a837 019f3ca9baad avatar
Senior Software Engineer at a hospitality company with 1,000-5,000 employees
We used the open source version with community support, so we didn't contact technical support. view full review »
Anonymous avatar x60
Director - Information Technology at a transportation company with 51-200 employees
RabbitMQ is an open-source project, so the level of tech support is relatively low. The documentation is adequate. There is a decent amount of activity on Stack Overflow and that has answered most of my questions. I did actually use an open-source plugin and had a lot of communication with the developer. He was responsive and helped me significantly. view full review »
Anonymous avatar x60
Software architect & back-end engineer at a tech services company
The documentation from the internet is good. view full review »
Anonymous avatar x60
Solutions Architect at a tech services company with 1,000-5,000 employees
We haven’t needed to use any support yet. view full review »
Aa76054f fdcd 4e62 b6ac c57b566e75d2 avatar
DevOps Deployment Engineer at a media company with 501-1,000 employees
I would give technical support a rating of 1.5/5. I was only able to contact RabbitMQ through Google groups. If you do not have a support contract, that's their only support medium. It's difficult to get someone in that group to commit to resolving your issues. We eventually purchased a three year support contract. By the time the PO was approved, I resolved the configuration issue without the help of support. view full review »
Anonymous avatar x60
Senior Software Specialist at a security firm with 1,000-5,000 employees
We have not needed any technical support as of yet. view full review »
Anonymous avatar x60
Development Lead - Java/Hybris at a Consumer Goods with 10,000+ employees
We have never needed technical support. It was all there in the API documents provided by RabbitMQ and there are numerous blogs available on internet. view full review »
Anonymous avatar x60
Full Stack Developer Intern at a tech vendor with 1,000-5,000 employees
I would give the technical support a 7/10 rating. view full review »
Anonymous avatar x60
Mid Level Software Engineer at a tech services company with 501-1,000 employees
We never used technical support. view full review »
Anonymous avatar x60
Senior Application Developer at a software R&D company with 51-200 employees
I never used technical support. view full review »
Anonymous avatar x60
Graduate Teaching Assistant at a university with 1,000-5,000 employees
The technical support is generally good in terms of being a nice and active user forum that has good documentation. view full review »
F5dd3a31 0280 415b 8209 4f88c3cae006 avatar
Software Engineer at a software R&D company with 1,000-5,000 employees
I haven't used any technical support yet. view full review »
Anonymous avatar x60
Research Assistant at a university with 1,000-5,000 employees
Very good. 8/10. view full review »
8551ee2e c611 49bf a52b 04b14d2d0f1d avatar
Principal Software Engineer at a tech company with 501-1,000 employees
Since it is open source, you can resolve your problems either from forums or Stack Overflow in regards to RabbitMQ. view full review »

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