It would be nice to have more built-in suites compared to others. It would enable easier integration.

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I wouldn't recommend adopting the first version of any of their new products. But once the bugs are worked out the services are robust and reliable.

It would be a bonus if they could automatically move around virtual machines in a clustered environment. We've had several problems where another host on a shared machine is getting a denial of service or overloading the server and that impacts our instance. In that case they have no way of moving you to a different base server, you either have to create a replacement server or wait for the problem to be resolved.

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• I found the elastic beanstalk of AWS very powerful and helpful. I think Rackspace should offer this sort of service.
• EBL offers better ready application server configuration and much more advanced capabilities.
• It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region.
• Rackspace doesn't offer databases/warehouses like AWS, RDS, RedShift, SimpleDB, and DynamoDB.
• AWS offer a free usage tier, and Rackspace does not.
• You can visually stop/start servers using AWS interface, which I found less comfortable in Rackspace.

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We have local invoicing issues for tax payments. As Rackspace doesn’t have offices in Peru, it is considered a foreign provider. Therefore, we have to pay additional taxes for this service.

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I feel that the managed services Rackspace is known for have fallen off a bit. I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours. Make sure techs are fully trained. View full review »