"The configuration is very specific right now and needs to be much more flexible."
What is our primary use case?
I primarily use the solution during application deployments. I use it to protect the applications.
What is most valuable?
The solution offers good protection of applications during deployment. It makes the deployment of applications that are on Azure fairly straightforward.
The solution is easy to set up.
What needs improvement?
The configuration is very specific right now and needs to be much more flexible. They need to work on it so that it's much easier to configure the solution so that it works how we need it to. It needs to be customizable.
The firewall portion of the gateway is very basic. It needs to be improved upon. It needs to be more robust.
For how long have I used the solution?
I've been using the solution for a while now.
What do I think about the stability of the solution?
The solution is quite stable. We haven't had issues with bugs or glitches. It's reliable. It doesn't crash or freeze. We've enjoyed the level of stability provided by the product.
What do I think about the scalability of the solution?
The solution is quite scalable. If a company needs to expand it out a bit, it should be able to do so easily. It's not hard to do so if you need to.
We have about 40 people who are currently using the solution within our organization.
How are customer service and technical support?
We've dealt with technical support in the past moreso in relation to the cloud solution. They helped us with some technical aspects and we found them to be quite helpful. We're satisfied with the level of support that we've been given so far.
Which solution did I use previously and why did I switch?
I also have experience with Radware, Fortinet, and Check Point, among other solutions. We use a variety of different solutions within our organization.
How was the initial setup?
The initial setup is not overly complex, to be honest. For our organization, it was quite an easy setup. It was straightforward. A company shouldn't struggle with getting it up and running.
Depending on the configuration, I can handle a deployment over the course of one day or so.
What about the implementation team?
I was able to handle the implementation myself. I did not need the assistance of a consultant or integrator.
What other advice do I have?
We're partners with Microsoft.
While, at this moment, Azure is only on the public cloud at this moment, the applications are all deployed on-premises.
I'd recommend the solution to other organizations. Overall, we've had a good experience.
I would rate this product at a nine out of ten.
Which deployment model are you using for this solution?
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner