Radware Alteon Room for Improvement

Bikash Kumar Dash - PeerSpot reviewer
Data Center Operation Manager at Fluentgrid

There are a few areas of improvement. It can be improved by combining the web application firewall (WAF) facility. 

The sandbox feature should be there. We have previously used an RA Network product for load balancing. They have a feature called Sandbox, but that feature is not there in Radware Alteon. This feature helps us to improve performance and security for application delivery.

Its GUI can be improved. Its GUI is a little old. 

We are based in India, but we get better support in other time zones. If Radware can establish a bigger support center in India so that we get support in Indian time, that would be helpful. In the international time zones, we get perfect support, but during the Indian time zone, we face a little bit of difficulty. There is a lot of waiting time. The turnaround time is also high during the Indian time zone, but during the international time zones, we get immediate support.

The scalability and reliability of the product are very good. Not much improvement is required there, but some security features can be improved.

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HJ
Network Engineer at a real estate/law firm with 1,001-5,000 employees

The integrated application protection could be better. It works well overall, but the reporting isn't great, and the GUI is somewhat quirky. We had to have Java at first, but now we don't need to have it anymore. It's still a little clunky. I also wish the updates went a little easier. When you upload a new code to it, there are some optional boxes that you need to uncheck. You'll waste an hour doing it, but it does nothing.  

We took a training class because only those who work for Radware know how to do this out of the gate. It's fine once we got the hang of it. There are lots of options, and every technology has its learning curve. 

We don't integrate anything with it because most applications don't integrate with Radware. If it were F5, we could integrate it. We can integrate F5 with practically anything that integrates with a load balancer, but that's not the case with Alteon. 

If you get the D Line, you can use some of the more advanced reporting features that come standard. The reporting on our current version is atrocious. It doesn't have anything unless you buy the license. It has a lot of data, but the reporting could be a little.

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JorgeBlanco - PeerSpot reviewer
Cybersecurity Analyst at a transportation company with 501-1,000 employees

It is a fairly complete service and it is difficult for me to think of what can be improved. A feature that I would like to see included in the next version might be better analysis when working with crypt issues. Right now, it is very manual; you load it into Alteon and it runs. It would be interesting to see a more dynamic process.

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Buyer's Guide
Radware Alteon
March 2024
Learn what your peers think about Radware Alteon. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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RG
EVP, Chief Digital officer and head of Cybersecurity at a computer software company with 201-500 employees

Their support can be better. The Radware management is very proactive. We can connect to anybody in Radware Management in India. We can even connect with the MD of Radware India. However, their lower level staff should be more proactive towards the customers.

In terms of features, we have had issues with SSL in version 5208, and we asked them to improve it on the SSL front. They have improved the new one. Currently, we are using 6024. In this version, SSL integration and the integration layer are a lot more simplified and secure. This was missing in the earlier version, but in the new version, it is simplified and resolved. In the earlier version, firmware upgrades also used to take slightly more time, whereas, in the new version, there are no issues at all.

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Humberto Castillo - PeerSpot reviewer
IT Infrastructure Coordinator at a transportation company with 501-1,000 employees

We are in the process of updating our version of the solution, so judging what should be improved is difficult. But in some cases, the visualization takes a while, especially for mapping issues. I don't know if that issue will be corrected in the updated version, but that is an area where it could be improved.

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Boris Monterrosa - PeerSpot reviewer
Cybersecurity Architect at a transportation company with 501-1,000 employees

It really seems to us that Alteon meets expectations. It is not a solution that needs a high level of expertise. Although certain functions can become complex, only a minimum level of knowledge is needed.

Recently, our team was talking about the things you can customize in Alteon and the level of programming that doing so demands. I would like to see more information on how to customize the programming and troubleshoot.

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CC
Ingeniero de telecomunicaciones senior at a energy/utilities company with 1,001-5,000 employees

I would like the solution to display and help visualize the reference map more easily. I would also like to better understand where queries come from and know which users are consulting the application, along with which app.

I would also like the next version of Alteon to include better traffic monitoring within the Vision feature.

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CarlosLopez - PeerSpot reviewer
Cyber security analyst at Fujitsu

I have worked with Big IP F5. It is a veteran solution that is more stable and has more resources. Big IP F5 has a virtual hub in the community with a lot of resources and already-made scripts that can be used for free. Radware Alteon has a community portal, but the community portal does not have a place to find scripts. It would be great if they could be transparent and deploy a community where their users can share the scripts.

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Santiago Castro - PeerSpot reviewer
Network Architect at a sports company with 1,001-5,000 employees

Maybe there are a couple of things that didn't work very well. You kind of have the same build and different build for load balancers. It can create some issues. We faced issues where we needed to have some kind of the same balance in different environments. That happened with F5. However, in Radware, you can do it when we move to production and we need to change the balance there. Different environments should be able to have some balance to be completely isolated. That's something that they could really improve to make it really, really isolated.

We’d like the solution to include more security features in the standard license.

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MaverickHurley - PeerSpot reviewer
Sr network arch at Mohawk Industries

The solution could be more open to additional third-party add-ons being integrated into it.

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Alberto Guerrero - PeerSpot reviewer
Jefe de implementaciones de Datos at RETO Industrial S.A. de. C.V.

We recently had a problem with the table's Obsolete ARP which was observed by the support team. It would be good to diagnose and solve this problem with a patch since it is not documented that it will be solved in later updates. The implementation of this service has been expanding to more of our clients, it is rare that we need to contact Radware support and even more rarely a call in real-time but we have found few technicians who give us support in Spanish, we could attend to the problems much faster if language barriers weren't an issue.

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TN
Senior Network Engineer at a cloud provider with 201-500 employees

The reverse proxy piece is a little bit complicated. If the reverse proxy were easier to implement, that would help.

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RT
Manager at a computer software company with 201-500 employees

The interface implementation can be improved. If any features of the current version need to be upgraded, such as those related to net flow, we need to reboot the system properly. We also need to be able to upgrade any Radware updates related to the version.

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RK
Network Administrator at a hospitality company with 501-1,000 employees

I would like to see future enhancements in security, specifically in threat protection. That would definitely make it a 10 out of 10.

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RR
Senior consultant Cybersecurity

The service could be improved by better customer support. 

They could also introduce much-needed cybersecurity as well as governance and tax reporting features.

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Maverick Hurley - PeerSpot reviewer
Architect-Network Services-Global at Crown Castle USA

Radware Alteon could improve the troubleshooting from the command line interface, they could do a better job making it easier.

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CarlosLopez - PeerSpot reviewer
Cyber security analyst at Fujitsu

The user interface can be improved.

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Imran Khan - PeerSpot reviewer
Senior Technical Consultant at Orange Business Services

We've developed a lack of trust in the product because it sometimes behaves unexpectedly. Some issues are not resolved even after troubleshooting multiple times and then we have to reboot the device before it can be resolved. The solution could be more robust. The GUI should be improved because it's old and very traditional. One of our concerns is that Radware is not going to provide us with a free trial demo license so that we can install the product in our VM for our engineers to check, troubleshoot and study the product. 

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Saurabh-Pal - PeerSpot reviewer
Sr. Security Specialist at a tech vendor with 11-50 employees

I'd like to see some improvement in performance.

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Preshit Lanjekar - PeerSpot reviewer
Network SME at capgemini ltd

I would like this solution to have an integration tool that will convert configuration from other software, into readable values for this product during implementation. 

I would also like there to be more filtering features added to this product. 

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MukulRustagi - PeerSpot reviewer
Senior Technical Engineer - Security at PureSoftware Ltd

I would like to see the loading documentation improved. 

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Buyer's Guide
Radware Alteon
March 2024
Learn what your peers think about Radware Alteon. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
763,955 professionals have used our research since 2012.