Radware DefensePro Customer Service and Technical Support

Muyideen Adewale
Information Systems Management Specialist at Mission Control NOC and Helpdesk Services
The technical support is okay. They are very accessible and they have different levels of services, depending on your plan. View full review »
Harish Gupta
Head Of Operations at RAH InfoTech (P) Ltd
Radware's customer service is very good. My team always uses it. It's definitely something they need to improve on, but we don't have any complaints at all. View full review »
Victor López Medina
Implementation Engineer at a comms service provider with 51-200 employees
Really, I don't have a need to contact technical support. The support materials are good enough and the product works well. View full review »
Find out what your peers are saying about Radware, Arbor Networks, Imperva and others in DDoS. Updated: February 2020.
399,230 professionals have used our research since 2012.
Ramkumar Mv
SolArch2098 at a tech services company with 1,001-5,000 employees
Their tech support is fantastic. Their response time has been good. View full review »
reviewer1034934
Product Manager at a comms service provider with 10,001+ employees
Technical support is okay. View full review »
reviewer1057971
Senior Engineer at a tech services company with 51-200 employees
Technical support is okay. I had some trouble in the registration account prior to deployment, but it was fixed. They were not very fast or responsive, however. It took about one week to resolve the issue. View full review »
reviewer1258296
VP Technology at a tech vendor with 51-200 employees
We have not been in contact with technical support for issues other than during setup and deployment. In those cases they were helpful. View full review »
Find out what your peers are saying about Radware, Arbor Networks, Imperva and others in DDoS. Updated: February 2020.
399,230 professionals have used our research since 2012.