Rally Software Pros and Cons

Rally Software Pros

AL
reviewer1568037
Implementation Consultant at a healthcare company with 201-500 employees
We use the roadmap features, and we're getting better at using dates to use the roadmap so that we can see if we're on target for work.
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RK
reviewer1489968
Senior Manager - Business Intelligence at a healthcare company with 10,001+ employees
The product has excellent customizable reports.
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Rally Software Cons

AL
reviewer1568037
Implementation Consultant at a healthcare company with 201-500 employees
What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to find out which interfaces took this long and I want to compare and measure improvement from one quarter to another quarter, the reporting mechanism within Rally is very troublesome. They have an Excel plugin that you're supposed to use, but you literally have to pull the raw data out before you can do the analysis. You can't do it within Rally, and if you can, it is a secret, and I don't know how to do it. It should have better, easier, and user-friendly reporting without having to use the Excel add-in. It is very clunky. There is a lot of data in there, but it is not organized in such a way that makes it intuitive. You really have to kind of look for where do you put your documentation or dates. Some customization is available, but it is not plug-and-play like Jira. When I switched from TFS to Jira, I just went and started using Jira, whereas with Rally, you kind of have to really get in and figure out what you need to do before you set stuff up, or you're going to get yourself stuck. You can just start using Jira and be successful.
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RK
reviewer1489968
Senior Manager - Business Intelligence at a healthcare company with 10,001+ employees
The product needs to have more integration capabilities.
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