Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. 

Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app. 

Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements. The solution also offers the same features as other HR management solutions, but with the added bonus of scalability.

This solution has a feature called CTS, which is an integration of HCM with a little bit of finance. This particular system allows for HCM invoicing and associate payroll.

Ramco HCM has several positive qualities. First, it's a stable system that doesn't have downtime or fluctuation issues. It's consistently stable.

Another advantage of Ramco HCM is its scalability. It's pretty scalable because it can take large volumes and scale up very fast. My company is into outsourcing, and it can put more and more volume into Ramco HCM.

The solution also has excellent controls you can build into it, such as compliance controls that help protect your business and can be beneficial in the long run, even when you scale Ramco HCM.

The flexibility of the payroll aspect is a key feature and we haven't had a single issue related to that. In general, the solution is very flexible and can be configured in multiple ways. We have a lot of expatriates working here in Saudi Arabia, so the payroll is quite complex with the variety of requirements for different types of employees. It's all configurable in the system without any issues and not a single point was left out which used to happen when we were using SAP. 

Not all of our employees have access to computers so it's helpful that the system works well on a mobile application as a chat mode or using the mailing function. When a request comes in you can directly respond, which is very much appreciated by the senior management team because they don't have to log in to a solution to approve something.

Payroll processing is very easy. SQL rules can be attached to any pay elements.

Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution. 

Excel upload for all multi-line inputs.

This allows users to upload data to any tabular input fields. If the user has to enter expenses (multiple line items), this requires him to manually update multiple fields for a single line item of expense before moving to the next line item.

There is a quicker way of doing this. This tool allows him to update all the fields of an expense line item in an Excel sheet. He can add as many such line items as he wants. He can upload this Excel file and voila, all rows get populated on the screen. This is far more convenient than punching each line item on the screen.

The provision to write customer business logic into rules.

It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. 

Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading.

Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. 

It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email. 

Ramco HCM's performance management system is really good and supports assessments, appraisals, and more. You can set your objectives and have multiple levels of authorizations while you have submitted your objectives. Your manager approves them, or you can skip the manager. 

It was pretty smooth and did all that out of the box. The best part is that you don't need any customization and the interface is very good. It's user friendly, and it looks good. Their dashboard is one of the best dashboards that I have seen in my eight-year career.

Ramco HCM has a pretty functional mobile app, and it is also very good at integrating with other systems.

Ramco HCM has these main features, which they call Mail It, Thumb It, Hub It, and Bot It:

• Mail It: We can do our transactions through simple email-based requests.
• Thumb It: HCM Apps that can be completed by following the thumb’s natural, sweeping arc.
• Hub It: Consolidate multiple screens into one powerful user experience.
• Bot It: Do your transactions using chat with a bot that is assigned to your company. (Bots.ramco.com)

It is a complete HCM suite from hire to retire that streamlines business requirements.

It is a very robust system.

It is a flexible product that you can mold to fit your business needs.

Modules include: Core HR, Leave, Time, Recruitment, PMS, Training, Payroll, Travel, etc.