Ramco HCM Room for Improvement

Sudarsan Santhosh Kumar S. - PeerSpot reviewer
Senior Application Development Specialist at Accenture

The talent management and performance appraisal modules could use some improvement. 

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HV
Head - HR Transformation (APAC) at a recruiting/HR firm with 10,001+ employees

The entire UI/UX of the solution can be improved drastically. When I give a new employee, aged 19 and recently graduated, the solution, they are not enthused to use it on a daily basis. Ramco HCM looks outdated and is not as intuitive as it should be. I want to create an easier experience for new generations who come to work with me, with fewer scrolls, clicks, and pages to navigate. The optimization should be available with the minimum number of clicks. This is why I believe UI/UX is the most important element.

I would love to see an intuitive web interface for the app, which would enable each user to easily manage and govern their data.

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Anirudhe Ghosh - PeerSpot reviewer
Business Head - Corporate Services at a recruiting/HR firm with 1,001-5,000 employees

One area for improvement in Ramco HCM is its UI, which could be more intuitive. I find its UI a bit clunky and difficult, though Ramco is working on that area after my company gave that feedback.

Another area for improvement in the system is that it can be challenging to make some modular-based changes to it. Ramco HCM is not very modular, and it's difficult for my company because it's counterintuitive to compliance trends. The solution needs to be more flexible in adjusting to the business.

Making changes to Ramco HCM can also become pretty expensive, so this is another area for improvement.

An additional feature I want to see in the solution is medical insurance, where organizations can integrate medical insurance records with Ramco HCM, so people who fall sick will know which hospitals to go to and which medical insurances services to avail of more quickly, rather than going to third-party websites or apps. Having that feature in Ramco HCM would improve user experience.

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Buyer's Guide
Cloud HCM
March 2024
Find out what your peers are saying about Ramco, SAP, Workday and others in Cloud HCM. Updated: March 2024.
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SN
IT Director at a manufacturing company with 5,001-10,000 employees

The one area where I would like to see some improvement would be the mobile app and web page user experience which could be more user friendly. 

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GS
HR at MRC Logistics India Pvt

Ramco is a complex system that does not come with GPS tracking functionality. Customization of Ramco is a big problem and can be costly.

When you open Ramco, you should see a dashboard that gives you an overview of your work, reviews, leads, expenses, travel, name, designation, etc. It can be difficult to navigate and find the information you need. For example, if you need to apply for travel, check your time, or see your payroll taxes, you may need training first. In today's time, nobody wants to waste so much time on this aspect of the job.



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SM
HCM Consultant at Western International

The configuration of this solution could be improved. For example, we would like to have screens dedicated to specific information such for certain business units. They don't have bulk upload screens for many data uploads. 

The mobile app for this solution could also be improved as it lacks many features.

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TS
Digital HR at a consumer goods company with 5,001-10,000 employees

Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco. 

Ramco does not have a mobile application which makes if difficult to use on the go. We need functionality for our teams to work from their cell phones. 

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it_user617400 - PeerSpot reviewer
Senior Business Analyst at a energy/utilities company with 10,001+ employees
  • User interface
  • Testing the application to ensure that it is bug free
  • Allowing the end user, who has no technical knowhow, to make and run custom reports
  • User Experience: The earlier version of Ramco was not intuitive from a user experience perspective. Ramco has done a lot of work in making the UI more convenient for the user.
  • Testing: Ensuring that the product is bug free. There were so many bugs in the older releases. Product teams are more focused now on testing the product.
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NS
HCM Business Analyst at a tech services company with 201-500 employees

They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. 

They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there.

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VV
Business Analyst at a tech services company with 51-200 employees

I would say that there is a lot of room for improvement. They should improve their consistency. The product itself sometimes feels inconsistent because it comes with bugs. 

The company has a lot of features listed on their roadmap, and they're still developing them. Putting them on there as phase presentations somehow set the wrong expectations and created many misunderstandings regarding business expectations.

Performance can be better. It could be smoother like Microsoft. Technical support can also be better.

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it_user613545 - PeerSpot reviewer
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company with 501-1,000 employees

I would like to see the flexibility to create reports suitable to the company because the standard reports from Ramco are so conservative. People usually will do modifications and it takes quite a lot of man-days just to create a report.

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it_user616047 - PeerSpot reviewer
Functional Consultant-IT Services at a tech services company with 51-200 employees

It can improve on the Comp Off and On Duty leave management process and can include real time Google Maps instead of geo-tagging to track the real location of employees. Workflow Mailers can be improved as well.

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Buyer's Guide
Cloud HCM
March 2024
Find out what your peers are saying about Ramco, SAP, Workday and others in Cloud HCM. Updated: March 2024.
765,386 professionals have used our research since 2012.