Ranorex Studio Customer Service and Technical Support

Consulta3877
Consultant at a financial services firm with 11-50 employees
Working with customer support is very easy. They have a chat channel which you can talk to. They also have FQA so when you have some easier questions you can use that channel. When you have some specific testing that becomes a little bit more difficult. We are working with this and we are using it together with Siemens sometimes. To get to the right answers, that answer may come off of Siemens or off of Ranorex. It's not always really clear. Everyone will not have that same situation. View full review »
FrancisPasini
Quality Controller/Programer at a tech services company with 51-200 employees
I didn't have very many issues. The two or three that we did have, we received a reply within twenty-four hours. That was perfect for us. View full review »
Automati24c0
Automation Tester at a tech services company with 51-200 employees
Technical support is very good, I would give them ten out of ten. View full review »
Find out what your peers are saying about Ranorex, SmartBear, Micro Focus and others in Functional Testing Tools. Updated: May 2020.
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Chris Castro
Systems Architect with 51-200 employees
The support for Ranorex is very good and fast. User requests are answered quickly. View full review »
Find out what your peers are saying about Ranorex, SmartBear, Micro Focus and others in Functional Testing Tools. Updated: May 2020.
419,360 professionals have used our research since 2012.