Rapid7 InsightOps Room for Improvement

FB
Technical Team Lead at Quester

Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything.

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KA
Compliance Ofcr at Hotel Trader

The solution takes a little bit of time when we load the website for the first time. It takes 15 to 20 seconds to load for the first time.

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Karthick Selvam - PeerSpot reviewer
Senior Software Engineer at Saama

Rapid7 InsightOps can improve security attack time by providing dashboards that help users analyze and understand the security posture.

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Buyer's Guide
Log Management
April 2024
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NW
Senior Security Consultant at ITSEC Asia

Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited experience, like level one support staff. They require more assistance to understand and interpret the information.

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TH
Cyber Security Engineer at a recruiting/HR firm with 51-200 employees

Yes. The searching capability, or when you ask real time questions. The searching is pretty decent but it's still not up to par with, say, Splunk. It's much better than it used to be but it can take a little longer than you may want.

Also, when you do the real time queries, if you do too many it could take longer than you want. They're constantly improving it, so I will give them credit on that. It is getting better, but it still could take a little longer than you care for.

It's hard to say that it's not fast enough when you're querying agents that are overseas and not on your network. So, it does do a pretty good job of handling that type of traffic, but sometimes it can take a little bit for everything to populate.

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it_user722238 - PeerSpot reviewer
Systems Administrator at a university with 10,001+ employees

There were some difficulties in product setup, but after those issues were resolved, there were no issues.

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GF
Information Security Officer at a tech services company with 501-1,000 employees

Flexibility. There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution. I think it really comes to that. One of the main drawbacks of SaaS is the limited flexibility of its advanced features.

For the security aspects, there are things that all the Rapid7 products have (all the solutions have) that they don't have in this product, or that I have not seen yet. 

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it_user760716 - PeerSpot reviewer
Technicien Niveau 2 at a tech services company with 11-50 employees

Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time.

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it_user661389 - PeerSpot reviewer
InfoSec Consultant at a tech services company with 51-200 employees

Not because it's not great already, but because when it comes to searching there are always new (hopefully better/cleaner) ways to present data and analyze it.

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Buyer's Guide
Log Management
April 2024
Find out what your peers are saying about Rapid7, Splunk, AT&T and others in Log Management. Updated: April 2024.
768,578 professionals have used our research since 2012.