Rapid7 InsightVM Customer Service and Technical Support

Information Security Manager at a non-tech company with 5,001-10,000 employees
Tech support is satisfactory. View full review »
Birzu Alexandru-Adrian
ITSM & AntiFraud Consultant with 51-200 employees
Customer Service: i'll rate is 10/10. I had some presentation with them, and the person who presented us the solution really knew what to say to make us look on his screen. Technical Support: I never used technical support from Rapid 7. View full review »
Security Team Lead at a tech services company with 10,001+ employees
I have not interacted with tech support. View full review »
User at a insurance company with 501-1,000 employees
The tech support is quite good. View full review »

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