RCN Hosted Voice Cloud Solution Safety

What would you respond to a colleague who says “a cloud solution is not safe”?

Paul Grumbein
General Manager with 1-10 employees
If a colleague were to say to me, "A cloud solution is not safe," I would reply, "We are an online school. You secure the best you can."
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Bracey Fuenzalida
IT Director at a university
If a colleague were to say to me that a cloud solution isn't safe, given that we actually use the cloud, and because so many business functions are moving to the cloud, it's almost impossible not to use it. We opted to have a third-party company do a cyber-risk assessment on us. Do a pen-test on your systems, because if your systems are rock solid and have best practices implemented, you're in good shape. We've been going at it for a good three-plus years, as an organization that has about 1,000 people in it, an organization that's very transactional, and, so far, it serves us pretty well with two of our chief applications on the cloud.
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Mazen Fares
IT Manager at Piramal Critical Care, Inc.
If a colleague were to say a cloud solution is not safe, I would say it depends on the service provider. How much has the service provider has invested in its security, its hardware, and its infrastructure? I don't think anything's 100 percent safe. If someone can get into the Pentagon or other government sites... But it depends heavily on the service provider: How their data center is set up, how they grant access, who has admin access to view all the customers and make changes.
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Finance Manager at a legal firm with 51-200 employees
As for someone who might say to me that a cloud solution is not safe, I'd say that's not true. We're taking our network to the cloud as well. It's safe with the right protocols and the right security.
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Office Manager at a legal firm with 11-50 employees
As for the what I would say to a colleague who said to me that a cloud solution is not safe, I asked our IT department about that. The answer is that everything is on the cloud, and it really is in jeopardy of not being safe, but that's why you take measures to protect your information. For instance, we have firewalls set up all over the place so that our computers aren't hacked. We're working with RCN which is obviously a very well known, successful solution company, and we trust that our information is being protected through the cloud.
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