We used a third-party consultant, the Abadi Group, and they were phenomenal.

We didn't have to use an integrator. It was me, as the IT Manager, and the team from RCN. We didn't use anybody in the middle to assist in the project. It was a straightforward project. I was on the IT side and then they had their team.

We didn't need a third-party. It was handled pretty quickly. Everything moved smoothly.

Our RCN rep who came out to install, Robert, was our integrator. He did the job. He taught everyone how to use it, did a 30-minute training session. If anybody had any questions he was around to answer them. He was very helpful. It took us a day or two to get used to using it.

We worked directly with RCN.

We didn't use any third-party integrator. We had 65 to 70 phones and RCN brought in a team of four folks. That was just about all that was required for the deployment.

It was just RCN and our internal IT consultants.