RCN Hosted Voice Other Solutions Considered

Bracey Fuenzalida
IT Director at a university
We looked at * XO * EarthLink * Verizon * Bay Networks. View full review »
Mazen Fares
IT Manager at Piramal Critical Care, Inc.
At that time we could have continued with Broadview. We had RCN and we had the option to use another provider called Frontier. But RCN was a better choice, a better fit for us because of pricing, the customer service, and the investment they put into their infrastructure in Lehigh Valley, where they have multiple hubs to support redundancy and failover. Those were three areas that we looked at and were a priority for us. View full review »
ITDir309
Director of IT at a healthcare company with 51-200 employees
We did try out Nextiva early on. This was before RCN when we were still toying with a few things, and that would have been seven years ago. One of the reasons we tried Nextiva was that we thought technology was moving that way. But we didn't have the proper bandwidth at that time to really give Nextiva the proper testing it needed. It wasn't until we got a full fiber network in our facility that we saw a change and the possibility of having a VoIP phone system. Once we did move to this new technology it changed our lives a lot. We also evaluated 8x8 Business VoIP. Skype was the other one we tried. We also looked at trying to roll out even more Vonage on their business side, but because of their technical support, because of their customer support, we scratched them off the list fairly quickly. It was our rep who handled our fiber who said, "Hey, we have a phone solution, a VoIP phone solution that we think would save you money and work really well for you." He said, "Can I have a copy of all your phone records?" I said, "You have to really get some good savings here for us to cut ties with AT&T and Vonage." They came back with a good offer and I said, "Okay, that looks great." View full review »
Chris Cruz
Network Administrator with 51-200 employees
We were looking to go back to Norstar. They put on a big push trying to get in again. They said, "Hey, we lost your business to Verizon, we're doing SIP-based." But with RCN, the price was right. They came in, they referred us to some of their users. One of them was here in the Valley and it's a pretty big organization. View full review »
ITManage561b
IT Manager with 201-500 employees
We looked at Vonage and 8x8. View full review »
CFO9009a
CFO at a tech services company with 11-50 employees
There was a local company here that offered phone systems while continuing to use Verizon, but we found Verizon to be very difficult to work with. Maybe it's the sheer size of Verizon, but things just don't seem to work very well. View full review »
OfficeMab67e
Office Manager at a legal firm with 11-50 employees
We were comparing hosted voice solutions everywhere. We were really just comparing prices. We already had RCN and they offered us the best price. View full review »
FinanceM3f8d
Finance Manager at a legal firm with 51-200 employees
We looked at two other providers, in addition to RCN. The other two weren't as local, which is one of the reasons we didn't go with them. They weren't out of state, but they were further away. View full review »
Paul Grumbein
General Manager with 1-10 employees
We considered three companies in the Lehigh Valley area as potential providers. View full review »
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