RCN Hosted Voice Room for Improvement

Bracey Fuenzalida
IT Director at a university
If they could improve on their response times, making them even faster than they are right now, that would be great. View full review »
Mazen Fares
IT Manager at Piramal Critical Care, Inc.
One area for improvement is the Web Portal. It's not a full-view screen, it's more like a minimized screen. You don't get the full view of your desktop. It's more like a five-inch by five-inch view. I think they said the software was designed that way. I don't know if there's going to be a newer version coming out later. With Google Chrome or if you open Excel you have the full view of your screen. You can see everything. With their portal, you have the web browser in the background in full view screen, but the actual portal itself is minimized, not a full screen That's the only issue that I asked them about it. Other than that, I think their calling features, settings, the voice to email, they're all okay. View full review »