Red Hat Ceph Storage Customer Service and Technical Support

George Paraskevas
Systems Engineer at a marketing services firm with 51-200 employees
Technical support from the mailing lists is very good but you always need to get your hands dirty. However, if you pay for a product like Red Hat Ceph Storage, support is a big advantage. View full review »
Flavio Carvalho
Senior Information Technology Specialist at a tech consulting company with 501-1,000 employees
It is possible that you only have support if you partner with a vendor like Red Hat. However, you can find many articles in forums or GitHub. View full review »
Enterpri91c5
Enterprise Solutions Architect at a tech services company with 1,001-5,000 employees
We didn’t use Red Hat services, due to bad experience with them in the past. They usually play email ping pong, while you solve the problems yourself. View full review »
Find out what your peers are saying about Red Hat, Dell EMC, LizardFS and others in Software Defined Storage (SDS). Updated: October 2019.
372,622 professionals have used our research since 2012.
Anthony D'Atri
Senior Software Engineer
Red Hat’s technical support is valuable, but with Ceph, one can often do well with community resources. View full review »
Diego Woitasen
Senior Solutions Architect and co-founder at flugel.it
The community support is very good. I have never used the paid support. View full review »
Find out what your peers are saying about Red Hat, Dell EMC, LizardFS and others in Software Defined Storage (SDS). Updated: October 2019.
372,622 professionals have used our research since 2012.
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