It is difficult to create a complete dashboard that includes all the needed features or catalogs. To compete with other vendors, much development is needed such as including predefined plug-and-play modules

It takes a lot of development to integrate with Remedy and request new machines or create tickets. 

The approval cycle for deployment and implementation is too long. 

The solution's provisioning engine needs to be improved. 

Red Hat CloudForms could improve by allowing more customization of reports. We have to do a lot of coding to accomplish what we want. Additionally, the compatibility with the multi-cloud could improve. The latter versions of the solution removed Google support and the cost comparison between other clouds was high.

The problem is that the platform requires it to be maintained and updated. Also, a few cases are still pending with the Red Hat support team since they are not closed yet. Such areas need to be developed by Red Hat's team members.

One of the other areas that need improvement in the solution is that I need to get a proper response from the technical support.

I have issues with the solution's permissions. Unlike VMware, the product doesn't allow folder-type permissions. 

All of the areas of Red Hat CloudForms could improve. It doesn't do half of the things that it says it can do out of the box. It takes configuration to make any of it work, which is not uncommon for solutions similar to this. However, it is frustrating.

In a future release, Red Hat CloudForms could improve by offering to support all the five major cloud services. It only supports Amazon AWS and Microsoft Azure. It has some support for Google Cloud, but no support for Oracle Cloud, and no support for IBM Cloud.

The complexity of the solution is a bit high in comparison to VMware.

The solution should be made more user-friendly with plug-and-play functionality. It will help companies adopt it quicker.

The solution is still quite immature.

Those CloudForms and similar products are very capable if you are some sort of programmer. It has the infrastructure, however, to actually make it work, you have to program it yourself inside the platform. It's okay as a platform, however, it is not a ready-made product. You have to do a lot of work.

The product is expensive. It would be ideal if they could work on their pricing model.

What I expect from Red Hat is for it to make configurations for common use cases. Red Hat CloudForms allows you to integrate with external sources. Yet, if you want to integrate something, then you have to program it in Ruby in order to integrate. If you want some features with this integration, they also have to be programmed. I know that with other products, it is more of a point and click integration. Often, also, there are knowledge bases or use cases that are already present as point-and-click functionality. 

Because the solution needs to integrate with other products that surround it, there is a lot of configuration required, and this can be quite complex. It's not as easy as it is with, for example, VMware.

The solution needs to be more user-friendly. They need to make it more plug-and-play.

Our clients had challenges or issues with the updates. Its updates should be better managed. They should provide quicker and more stable updates. Its stability can also be better.

We initially faced ease-of-use and compatibility issues while integrating it. We had a lot of compatibility issues with other products.

Our clients are concerned about whether it is under IBM or it is still Red Hat. Clients are not very clear about the support, and they're not really happy with it. Currently, they're getting support from Red Hat, but going forward, they're not really clear about what would be the life cycle of the product, which is a concern for them.