Alluvio AppResponse has helped us with regard to some of our application projects. We utilize the solution to monitor response time between service and application endpoints.

Provides quick feedback on day to day applicative and network issues and permit to quickly break the tie between applicative teams suspecting the network and network teams suspecting servers or applications.

It avoids long time discussions by providing quick results and reduces dramatically time to repair / fix the issue.

Any potential issue is now discovered by our NOC/SOC team before it impacts the end-user experience. We are currently monitoring the performance perceived by the end user accessing and using the strategic applications of our worldwide customers. Usually, a problem is analyzed from a variety of different viewpoints but never from the most important: the End User. Thanks to the Riverbed Steelcentral AppResponse technology our remote services are now focused on monitoring the End User "satisfaction" instead of watching only the infrastructure.

The biggest problem of end-to-end Application Performance Monitoring (APM) solution is that service assurance is mapping a problem to the appropriate team. When the business units check their jobs, step by step, every single system seems to work properly but they need to check the big picture, which AppResponse does easily.

We see trends developing and can get a fix in place before the customers notice. The database module has helped us spot troublesome queries. We can usually find within a few clicks if a performance issue is related to a specific server, the application, web page or network device. Scheduled reports provide historical data for our application and network teams.

Simply moving the focus from the IT infrastructure components to the end user with the result that it drastically reduces the time spent on troubleshooting performance issue.