Riverbed SteelCentral AppResponse Archived Reviews (More than two years old)

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BDE Cloud Services with 51-200 employees
Aug 10 2015

What is most valuable?

End User Experience Monitoring: conversations, protocols but first of all the web transaction analysis feature with waterfall capabilities is now a fundamental tool for our NOC/SOC team.

How has it helped my organization?

Any potential issue is now discovered by our NOC/SOC team before it impacts the end-user experience. We are currently monitoring the performance perceived by the end user accessing and using the… more»

What needs improvement?

We are working to improve SAP transactions monitoring capabilities. This feature will give us a great differentiator to our monitoring and managed services.

Which solution did I use previously and why did I switch?

No, we didn't use any other NPM/APM solution before Riverbed, but we tested some competitors.

What other advice do I have?

It's a great solution and we think it could be used in many different ways.

Which other solutions did I evaluate?

AppDynamics, Fluke Networks
User with 51-200 employees
Sep 29 2014

What do you think of Riverbed SteelCentral AppResponse?

Valuable Features:

Appliance passively monitors network traffic. Ability to group transactions, great charts and correlation capabilities. Excellent for strategic metrics and as a troubleshooting/analysis tool. Thresholds and trap generation. Excellent protocol analytics out-of-the-box. Traffic capture warehouse. Good integration with AppTransaction Xpert (transaction analysis like wireshark) and Wireshark. Publishes reports. Some data accessible though API - can be integrated with existing management systems.

Use of Solution:

I began using ARX in 2008. I use it frequently as an APM analytic tool.

Stability Issues:

I've found these appliances to be very stable

Scalability Issues:

Although the Director provides some centralized…

What is Riverbed SteelCentral AppResponse?

AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.

AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.

Also known as
OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Riverbed SteelCentral AppResponse customers

Gartner, Swiss Post, WestLB, Turner, Samlink, RGIS, NetJets, SITA, Mobistar, Lehigh Valley Health Network, and Trafigura.

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