Rocket Servergraph Reviews

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Real User
Senior Systems Analyst at a newspaper with 1,001-5,000 employees
Nov 01 2017

What do you think of Rocket Servergraph?

Valuable Features Failed backup reporting System generated alerts for predefined conditions Predictive events Historical reporting Trending analysis • Improvements to My Organization Requires less oversight of our backup products. Gets us to the potential problem areas before they happen. • Room for Improvement TSM is the most robust product in their lineup that I am aware of. I also use it for NetWorker and Data Domain, and they have made so many improvements over the last couple years. They are constantly listening to users and making improvements. • Use of Solution Wow, maybe 10 years. • Deployment Issues None. • Stability Issues None. • Scalability Issues None, this is a strong point. • Customer Service and Technical Support Customer Service: 10...
Real User
Network Administrator at a government with 1,001-5,000 employees
Sep 05 2017

What do you think of Rocket Servergraph?

Valuable Features Tivoli Storage Manager Administration Console has the ability to easily sort columns of information, then by using auto filter quickly narrow things down to find or modify exactly what I am interested in. • Improvements to My Organization It has allowed one person to do the work that several did before, sometimes even remotely or from home. • Use of Solution Over four years. • Deployment Issues A few glitches, but support got us through them easily. • Stability Issues No, it has been an extremely stable installation. • Scalability Issues No, we just recently upgraded our TSM (Spectrum Protect) installation and Servergraph picked it up right away. • Customer Service and Technical Support Customer Service: Probably a nine out of 10. ...
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Real User
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Aug 31 2017

What do you think of Rocket Servergraph?

Valuable Features TSM GUI administration: Excellent daily backup completed and failed dashboard. Deduplication features: Storage gives daily overall percentage of completed backup. • Improvements to My Organization It saves time checking the daily logs of servers. I can see if the server is backed up successfully, then I know if I can recover it. • Room for Improvement None. • Use of Solution Over six years. • Deployment Issues No, but I wish it was run on Windows. • Stability Issues None. • Scalability Issues None. • Customer Service and Technical Support Customer Service: A 10 out of 10. Technical Support: A 10 out of 10. • Previous Solutions IBM Reporting tools. Difficult to write custom and basic reports, which were very limited. This...

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What is Rocket Servergraph?

Rocket® Servergraph® solutions make it easy to understand what's happening in your backup environment. You can automate daily backups and get prioritized real-time alerts, and get insight into heterogeneous backup environments from a single view.

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