Rohde & Schwarz Oscilloscopes Customer Service and Technical Support

Alan Martin
Power Integrity Lead at Elton Designs
The technical support is very good. It is just a phone call, and I always get a prompt response. View full review »
DesignEnc5eb
Design Engineer at Xilinx, Inc.
I have been very satisfied with their customer support. I know quite a few application engineers from Rohde & Schwarz and all of them are very helpful, knowledgeable, and easy to deal with. View full review »
Brandon Jiao
Staff Transceiver Engineer at Xilinx, Inc.
The technical support is really good. In the very beginning, we had some problem with their Ecal because of the connector type is different. So, their expert in the factory gave us a very prompt support, explaining everything, and I enjoyed that they told the truth. They told us the flaws in the accounts and the limit of the whole machine, so we understood what we were doing. This gave us a bottom line in terms of the accuracy and reliability. View full review »
Find out what your peers are saying about Rohde & Schwarz, Tektronix, Keysight Technologies and others in Oscilloscopes. Updated: November 2019.
382,892 professionals have used our research since 2012.
Firmwarea2e7
Firmware Engineer at a tech vendor with 1,001-5,000 employees
Their support is strong and timely. View full review »
Padamanabh Deshmukh
Hardware Engineer at Cisco Systems, Inc.
I haven't been in contact with the technical support or vendor. View full review »
HwEngcb8f
HW Eng. at a tech company with 201-500 employees
There was technical support, there was no problem with that. There were tutorials. We also had people in Israel who provided any assistance that we needed. View full review »
George Brown
Sr Electrical Engineer at TVH Americas
Technical support is fair because I use front panel more than I use programming. Most of tech support doesn't use front panel. View full review »
Arnav Shah
Hardware Engineer at a tech company with 51-200 employees
The technical support is good. They are pretty responsive. We usually contact them by e-mail and they respond quite quickly. View full review »
Hwe5e6
User at a tech vendor with 51-200 employees
We haven't really contacted support, but if we did we would go through the rep or the distributor. View full review »
CEO3d86
CEO at a manufacturing company with 1-10 employees
If we need technical support, we just call them. View full review »
EricWeber
Signal Integrity Engineer at Starkey Hearing Technologies
I haven't used their technical support. View full review »
Find out what your peers are saying about Rohde & Schwarz, Tektronix, Keysight Technologies and others in Oscilloscopes. Updated: November 2019.
382,892 professionals have used our research since 2012.
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