RSA Authentication Manager Overview

What is RSA Authentication Manager?
RSA Authentication Manager is the platform behind RSA SecurID that allows for centralized management of the RSA SecurID environment including authentication methods, users, applications, and agents across multiple physical sites. It verifies authentication requests and centrally administers authentication policies for organizations' end users.

RSA Authentication Manager is also known as ACE/Server.

Buyer's Guide

Download the Authentication Systems Buyer's Guide including reviews and more. Updated: June 2021

RSA Authentication Manager Customers
Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
RSA Authentication Manager Video

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Cyber Security - Identity & Access Management at a tech services company with 10,001+ employees
Real User
A stable solution that is not user-friendly

What is our primary use case?

We primarily use this for token identification. 

What needs improvement?

I think this solution could be more user-friendly. 

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. We have about 100K users. 

How is customer service and technical support?

We found technical support was not very responsive to our requests for assistance. 

How was the initial setup?

The setup was complex, and there were complex folders that were not easy to install. We used a consultant to help us implement the solution. 
Sr. Security Engineer at a tech services company with 10,001+ employees
Real User
The two-factor authentication is a trusted part of the solution.

What is our primary use case?

We use this solution for authentication needs.

Pros and Cons

  • "The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
  • "We have encountered issue when trying to expand this particular solution for a large set of users across the country."
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Owner at a tech services company
Real User
Easy setup, deployment, and integration including for virtual infrastructures

What is most valuable?

Easy setup, deployment, and integration in different infrastructures, including virtual ones.

How has it helped my organization?

2FA with hardware tokens for VMware VDIs.

What needs improvement?

Perhaps parts of the the user interface should become more intuitive.

For how long have I used the solution?

About a year.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

Which solution did I use previously and why did I switch?

I haven't used another solution previously and I am not familiar with another vendor for 2FA.

How was the initial setup?

Yes, it was quiet straightforward after carefully reading and following the setup manual and documentation.

What's my experience

Security Analyst at a insurance company with 1,001-5,000 employees
Real User
It provides effective two factor authentication for remote users.

What other advice do I have?

Research your requirements and compare the product’s offerings to your implementation requirements.
Sr Technical Consultant at a comms service provider with 10,001+ employees
Vendor
​Deployment is very fast, but delivering the address labels of where tokens are to be sent should be delivered by email

What other advice do I have?

Just try it and take the four days course.
Senior Security Architect at a financial services firm with 10,001+ employees
Vendor
Almost Plug n' Play. Price needs to be improved.

What is most valuable?

Authentication Manager as hardware hardened appliance Secure creation of the token/FOB in RSA's secure manufacturing unit Securing the hardware/Software FOB Secure transportation of FOBs & Token Seeds.

How has it helped my organization?

It has increased the level authentication.

What needs improvement?

The price needs to be improved.

For how long have I used the solution?

I've used it for two years - RSA Authentication Manager & SecurID

What was my experience with deployment of the solution?

RSA Authentication Manager Appliance is almost like Plug 'n' Play. So it's an excellent experience.

What do I think about the stability of the solution?

Not even with the software deployment. I found it a robust server.

What do I think about the