Rubrik Web Interface

How would you assess the solution’s web interface?

Matthew Gill
Senior Network System Engineer at a insurance company with 1,001-5,000 employees
Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use. Sometimes you go to websites and you can immediately tell, "This is going to be a pain to use." The buttons are in weird placements or when you click on something it doesn't load very quickly. I don't know if Rubrik got it right on the first try or if they went through a lot of user testing, or maybe they hired some people that did user experience in the past. But they nailed it. Usually, from the very first panel, the dashboard that you land on after log in, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace. Generally, within three clicks, I can get anywhere I need to be, whether that's restoring a snapshot in three or four clicks, or creating a new host or something within three or four clicks. It's really fast. And from a technical standpoint, you can get to the interface from any of the nodes within the Rubrik cluster. You don't just explicitly have to go to the cluster host's name at the top level. You can go to any of the nodes that make up the cluster. So let's just say networking is hard, systems sometimes are hard and things can break. That's just a thing that happens with computers, they're not perfect — I wouldn't have a job if things were perfect. Let's just say something happens where you don't have access to the cluster. You can go to any of the cluster resources, any of the nodes in the cluster, and you can access virtually the same interface. That's awesome, because usually, in the past, if something was down and it affected the cluster endpoint, the primary website, you would have to SSH in, you would have to go into command line, and reboot the server. there's no need to do that here. You have to lose your entire environment for it to go down.
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Assistant Vice President at a financial services firm with 1,001-5,000 employees
The web interface is great. The GUI is pretty good. It's very user-friendly, easy to manage, easy to understand, even for somebody who is not familiar with the system.
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Senior Systems Engineer at Colgate University
Rubrik's web interface is fantastic. I can get to it from pretty much any device. It's responsive, it's simple, it's clean, and it's easy to find stuff. One of our main goals when we picked the solution was that it would be something that was simple to use; that someone could do so without having to go to like a lot of training. In an emergency, if someone else needed to log in and figure out how to do something, they most likely could do it through the web interface. It's definitely user-friendly.
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Senior Systems Manager at a construction company with 1,001-5,000 employees
The web interface is extremely intuitive and, with recent changes to the API, it has become more responsive than it was when we initially implemented the product two years ago. Back then it was slower, but they changed the API to a new API and it's significantly more responsive on payloads.
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