Rubrik Pros and Cons

Rubrik Pros

Matthew Gill
Senior Network System Engineer at a insurance company with 1,001-5,000 employees
The fact that the API is so available to us with the playground — there's an internal and public playground — is also valuable. We can write API calls — and although I'm sure there's a way we could hurt the data — we write those calls with a lot of certainty that we won't be destroying anything. We write these API calls using really easy mechanisms and generate automation a lot faster.
Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace.
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DonRhodes
Senior Systems Engineer at Colgate University
The archiving, off-of-box, is awesome. It lets you put your data where you want it and gives you the peace of mind of having more than one copy of it. And it's smart about the way that it does the archiving. It doesn't just copy one-for-one. It does all of its processing of the deduplication and compression before it sends it off to the archive, which helps with our cloud costs.
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reviewer1195923
Assistant Vice President at a financial services firm with 1,001-5,000 employees
The Live Mount is one of the most valuable features Rubrik has. It gives me an opportunity to run DR testing. For any patching or DR testing that I need to do, I'm able to run it as if it were my production system but, in reality, it's just a copy of my production system.
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reviewer1202634
Senior Systems Manager at a construction company with 1,001-5,000 employees
The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution.
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GeorgePickersgill
IT Infrastructure Engineer at Shakespeare Martineau
I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities.
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Lee Apps
Cloud Services Manager at a tech services company with 51-200 employees
Features we have requested are typically added to the next product release.
Product support team is excellent, with issues typically being resolved on the same day.
A Google-like file search, system scaling, and a frequent development cycle are some positives that this solution offers.
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Sam Kemp
Enterprise Architect at a tech services company with 11-50 employees
Cut backup remediation to nearly nothing.
CloudOn allows for backed up virtual machines stored offsite in Azure to be instantiated as an Azure virtual machine and spun up.
Automation functions, image based backup, and the ability to instantly recover anything from files to databases.
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Matthew Vallandingham
Systems Administrator at a media company with 1,001-5,000 employees
The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure.
The user interface (UI) is great. It is very lightweight and intuitive.
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Frederic Lhoest
Senior Technology Architect at a comms service provider with 1,001-5,000 employees
The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too.
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MShadow
Lead Storage Administrator with 501-1,000 employees
The file search feature across all backups has been helpful.
Mounting recent backups to create new servers rather than cloning servers in VMware drastically cut down required time.
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Rubrik Cons

Matthew Gill
Senior Network System Engineer at a insurance company with 1,001-5,000 employees
I have a personal want which might not necessarily make sense with Rubrik as a company or Rubrik as a software, but it'd be really nice if they could also handle things like item-level backups and restores of Active Directory objects and DNS and DCP objects.
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DonRhodes
Senior Systems Engineer at Colgate University
The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect.
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reviewer1195923
Assistant Vice President at a financial services firm with 1,001-5,000 employees
[A] feature that the product can improve on is being able to restore Active Directory at a more granular level. For example, it would be good if we could restore actual memberships for users instead of the entire server.
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Find out what your peers are saying about Rubrik, Cohesity, Veeam Software and others in Backup and Recovery Software. Updated: February 2020.
399,757 professionals have used our research since 2012.
reviewer1202634
Senior Systems Manager at a construction company with 1,001-5,000 employees
There is room for improvement through a further extension of their Office 365 backup platform. In addition, it's still a bit cost-prohibitive to backup NAS. Those would be the two primary areas for improvement.
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GeorgePickersgill
IT Infrastructure Engineer at Shakespeare Martineau
We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help.
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Lee Apps
Cloud Services Manager at a tech services company with 51-200 employees
Global management of multiple systems is lacking, as is reporting across multiple installed units.
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Sam Kemp
Enterprise Architect at a tech services company with 11-50 employees
It is an expensive product.
It does not offer image-level backups for Hyper-V 2012.
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Matthew Vallandingham
Systems Administrator at a media company with 1,001-5,000 employees
Rubrik needs to continue to listen to their customers and what they want/need, not just care about money and the bottom line.
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Frederic Lhoest
Senior Technology Architect at a comms service provider with 1,001-5,000 employees
It needs to support more applications natively, like MySQL/MariaDB.
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MShadow
Lead Storage Administrator with 501-1,000 employees
Troubleshooting failed backups is difficult, and deciphering the logs without the help of support is usually almost impossible.
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Find out what your peers are saying about Rubrik, Cohesity, Veeam Software and others in Backup and Recovery Software. Updated: February 2020.
399,757 professionals have used our research since 2012.