Ruckus Wireless Competitors and Alternatives

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Read reviews of Ruckus Wireless competitors and alternatives

reviewer1312101
Network and Security Consultant at a insurance company with 1,001-5,000 employees
Consultant
Top 20
Oct 22, 2020
Overall a good product that provides role-based authentication native to the controller, but has code stability issues

What is our primary use case?

We run a number of guest wireless networks with captive portals with layer 3 networks. We run .1x for corporate SSIDs or wireless networks for additional certificate-based and/or WPA2 security.

Pros and Cons

  • "Aruba is an industry leader. The hardware is on par, and its performance is also on par with anybody else. The Aruba brand really only focuses on wireless, so they're not competing their R&D for switching data center products and cloud security. They're really focused on that and their underlying key pieces. They provide a role-based authentication that is native to the controller. A lot of other systems don't do that. They won't provide you the ability to basically have everybody join the network, regardless of whether or not they share the same network space, the SSID, or the wireless LAN. You can segment it down to a specific user role based on any kind of attributes that you like. That's their differentiator. If you need per user, per device, or per port segmentation, you can get that with Aruba. There isn't another vendor who does it."
  • "Currently, the stability of the code is the basic underlying problem for us. They had an 8.6 release that came out two weeks ago, but we had to migrate twice because the code wasn't stable. We can't get things to work the same way. Version 8 was a big change for them. They made a change so that it is forced to be a managed hierarchical system. It means that you make changes at the top, and it pushes them downstream. There are a lot of problems with the 8.6 version code. I ran into four bugs in one week and was informed that we should just move onto the next one because all of those fixes have taken place. The feedback loop for fixes is not always really relayed back to you. I don't have a lot of strong things to say about version 8.6. When we had version 6, the controller was pretty much rock solid. We had no problems. We made a heavy investment to migrate a lot of stuff to take advantage of things like WPA3, Wi-Fi 6, and all that kind of stuff, and we haven't been able to turn those features on because we are not confident that they are going to work just yet. So, right now, we're still very much stumbling through the version 8.6 code and just trying to make sure that it is safe before we turn on some of those features. In terms of the marketplace, they are one of the top three leaders. In some respects, one of the things that they focus on is wireless. Therefore, there are some things that should be beyond reproach, as far as I'm concerned. In terms of the stability of the code, there are always going to be bugs, but the core stability of the code needs to be there. When it is not stable, that's a real problem for me because you lose a lot of confidence in the products."

What other advice do I have?

I would recommend Aruba Wireless, but it depends on the size and the scope. If you are a large-scale enterprise, you are going to need to deploy something large. If you are a big university or something, you are going to have to pick one of the big three, which, in this case, is going to be Cisco, Aruba, or Juniper. Juniper's Mist is a recent addition that is hugely popular right now because of a lot of the stuff it does in the cloud. They are all cloud-based controllers, and they integrate machine learning into all of your analytics to give you data. I think that Aruba Wireless is a good…
Himanshu Singhal
Sr. System Analyst at a university with 501-1,000 employees
Real User
Jun 30, 2020
Has good durability, we can rely on this solution and it is easy to configure

What is our primary use case?

We use it to provide wireless access to our students, faculty, and non-teaching staff because we are a university, an educational institution. I am one of the non-teaching staff who takes care of the networking side.

Pros and Cons

  • "The feature that I have found most valuable is its durability because we can rely on this solution. It is also easy to configure. Lastly, if something happens, we get good support from Cisco."
  • "One thing which we really don't like about Cisco is that it is very expensive."

What other advice do I have?

I would say that it's a good solution. Everything is there and I have nothing to point out. I would definitely recommend this product, but at the same time, I would say that they should bring their price down. Like every solution, it has pros and cons. It's just part of the process. On a scale of one to ten, I would rate Cisco Wireless a nine. From the product side, I would rate it nine, but if you ask me about the return on investment, I would probably say a six or seven because the investment is huge here.
Ron Cook
IT & Telecommunications at BAA
Real User
Top 5
Jul 2, 2020
Cloud analytics has simplified our operation; easily manageable for multiple locations

What is our primary use case?

I use this solution at an airport, where I work in IT and telecommunications as an end user.

Pros and Cons

  • "Cloud analytics that provide all its attributes."
  • "Inability to import a user with one click."

What other advice do I have?

I would say simply for most public facilities and schools there wouldn't be a budget for a Passpoint license. I would suggest taking a good look at WatchGuard, do a demo, check it out in your environment and I guarantee you'll want to keep it. With any wireless environment, you want to look at what's there already before you start applying APs. My system is set up to block a user. If they're using their own 4G or 5G, that's fine. But if you have a hotspot device and get on my WiFi with it instead of using your 4G and then you hook it up to your laptop on that same subnet, that's when my system…
Greg Mikkelsen
Director at a tech services company with 51-200 employees
Real User
Top 20
Jun 17, 2020
Excellent graphical interface, good stability, and an easy initial setup

What is our primary use case?

We primarily use the solution to understand what is happening in terms of troubleshooting the performance on the network. We have pretty specific user issues. We use it to ensure both our users and devices are secure.

Pros and Cons

  • "The interface is excellent. We've been really happy with it."
  • "We haven't had any issues with the solution. We like the way it works. There isn't anything I can think of that makes me worry that it might be lacking in a certain area."

What other advice do I have?

We have a business relationship with Cisco. We're also a partner. I'd advise other organizations to think about the solution right through to how they manage and troubleshoot end users. I would recommend that anyone looking at a solution such as this consider that. A lot of people just think about the LAN performance, but I think the ability to understand it and save time by troubleshooting the end-users would be a more important consideration. I'd rate the solution nine out of ten.
ThanadetKanlaphat
IT Consultant at Lotus Technology
Reseller
Top 5
Feb 3, 2020
Good features menus and easy access with a simple cloud configuration

What is our primary use case?

We've used the solution for a project with a small hotel. We primarily used the solution for five access points. We use it for wifi access around the rooms.

Pros and Cons

  • "The access it grants to wifi is the solution's most valuable feature."
  • "The reach of the solution could be improved. It could be a bit stronger."

What other advice do I have?

I'm a reseller of the solution. I'd advise others considering the solution to look at the scale of the project. If it's a rather small-scale project and the client doesn't need advanced features like a controller, Aruba is very good. If I have small projects, I find I focus on Aruba. It's better. However, if the project is more complex or complicated or has location challenges, Ruckus is better. I'd rate the solution nine out of ten. I'm not an engineer, and I didn't install the device personally, so I don't know too much about the technical side of the solution. If I did, maybe I would give…
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