Ruckus Wireless Reviews

Ruckus Wireless is the #1 ranked solution of our top Wireless LAN tools. It's rated 4.4 out of 5 stars, and is most commonly compared to Aruba Wireless - Ruckus Wireless vs Aruba Wireless

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Stephen Kirby
Real User
Founding President at Cambio Broadband, LLC.
Jun 28 2020

What is most valuable?

The mesh technology is the solution's most valuable aspect. Ruckus originally had the patent for it. They might've lost it because I see now that other people are doing it, however, they were the ones who came out with the smart mesh… more »

What needs improvement?

The physical device itself is lacking. They're made with plastic and seem a little cheap in construction, especially when compared to other manufacturers and providers. The company itself has had its time in the sun and may be past peak… more »

What's my experience with pricing, setup cost, and licensing?

Their pricing is expensive. That said, being a partner, their competitive upgrade pricing is phenomenal. I don't remember the exact pricing. When we bought it, we bought the warranties with them for three years. We got advanced replacement.

Which solution did I use previously and why did I switch?

I have knowledge of many different solutions, including Ubiquiti and Mist. I don't use Ubiquiti. However, Mist that does BLE technology and I don't believe Ruckus can do what they do. BLE technology is superb because you could track people… more »

What other advice do I have?

We've been using the latest version of the solution. We're resellers of Ruckus. Typically, I would recommend the solution. However, their market share has really dropped off and their marketing is terrible from the logo to the name. Their… more »
Rama Mogadi
Real User
student at Westcon
Apr 16 2019

What is most valuable?

The most valuable feature is the signature feature from Ruckus; the feature is called the BeamFlex. BeamFlex adaptive antenna technology takes a more adaptable approach… more »

How has it helped my organization?

The BeamFlex Adaptive Antenna Technology feature allows the client user to have a more reliable throughput and connectivity for their daily access point usage. This… more »

What needs improvement?

The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is quite expensive. If you were to compare the solution, license, and pricing with another brand, I think Ruckus still have the most competitive pricing cost… more »

Which solution did I use previously and why did I switch?

Our clients used several brands prior to making the change such as Cisco, HP network, and Dell EMC network as well. They changed to Ruckus because they didn't feel… more »

What other advice do I have?

The setup is straightforward. Our company goes to the client's location. We set up the POC for the client. Then we pass the throughput so that our access point can… more »

Which other solutions did I evaluate?

Before settling on Ruckus we evaluated every big tender. One of our main competitors is the HP network, as well as Cisco.
Learn what your peers think about Ruckus Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
439,184 professionals have used our research since 2012.
D6B8
User
District Technology at a K-12 educational company or school with 1,001-5,000 employees
Sep 21 2020

What is most valuable?

* Ease of management - the system is very easy to manage and learn. * Cloudpath - this allows us to deploy captive portals that are advanced in nature to meet every need… more »

How has it helped my organization?

The Ruckus solution was brought in to meet the higher than normal demands that we placed on our wireless network. After the minimal effort to get the system up and… more »

What needs improvement?

Sometimes doing mass changes on their products can be challenging. Ruckus should spend more time developing methods to give enterprises more control over making needed… more »

What's my experience with pricing, setup cost, and licensing?

Ruckus was much cheaper than their enterprise competition (Aruba, Cisco, etc.). We've found that Ruckus can handle the client density load with greater success than Aruba… more »

Which solution did I use previously and why did I switch?

The previous solution was Aruba, but after many issues with the performance of their solution, we were forced to make a needed change. * Clients would be kicked off… more »

What other advice do I have?

This solution is absolutely amazing! What they tout is very accurate and will work with your network/IT teams to develop a proven and well-catered solution to meet your… more »

Which other solutions did I evaluate?

We did not evaluate other options as our previous experience using Ruckus was positive.
Reseller
Project Manager at a tech services company with 11-50 employees
Jul 09 2020

What is most valuable?

The most valuable features are the coverage and durability. The best thing about Ruckus is support. The training is very helpful and very good. The user interface for the controller is straightforward.

What needs improvement?

The failure spots need to be improved, as sometimes I have trouble reaching them. I would like to see better mapping capability because it can be really difficult, especially if you are deploying on a remote island.

Which solution did I use previously and why did I switch?

I have experience with similar solutions from different vendors, such as Aruba. In particular with Aruba, I have had huge problems with coverage. We have had other difficulties with their solutions, as well. With Ruckus, on the other hand, it is a really robust technology and the coverage it… more »

What other advice do I have?

My advice for anybody who is considering this solution is that it is a good product, with good support, it is easy to set up, and the coverage is good. In a small to medium-sized business, you may not even need training to set up the controller. I would rate this solution a ten out of ten.
Barry Walton
Real User
Director, Client Technologies and Internal Systems at Sparks
Apr 02 2019

What is most valuable?

The ability to have multiple wireless networks with different settings is the most valuable feature. We can give our internal employees the ability to access our internal resources while giving our visitors access to a guest version of the… more »

How has it helped my organization?

The multiple network access has improved my organization. It gives visitors the functionality so they can check their own networks and their VPNs and browse the internet. At the same time, it gives our employees the ability to go unplugged… more »

Which solution did I use previously and why did I switch?

We switched because we needed something that was a little more empire scale instead of little small hotspots located all around different wireless networks at different offices. Our people are always asking to connect and want to expand the… more »

What other advice do I have?

I would rate it an eight out of ten. To make it a ten I would like the ability to replace it if we do have a faulty device. Getting one faster might be helpful. I would like to have autoconfiguration where instead of having to configure a… more »

Which other solutions did I evaluate?

We also looked at Cisco and Aruba but Ruckus pricing was better.
Monzurul Karim Khan
Consultant
Managing Director at Biometrics.BD Limited
Mar 31 2019

What is most valuable?

One of the valuable features is the mobility. The transfer of credentials between the wireless APs is absolutely uninterrupted. It is also really reliable in terms of the peer-to-peer connectivity.

How has it helped my organization?

We used to struggle a lot doing the connectivity between the branch offices in port. Ruckus offers the flexibility to pull the connectivity and we can actually manage our workflow and application to… more »

What needs improvement?

From the user point of view, sometimes we face a little bit of a challenge in terms of the channels selection for Ruckus. When we have installed all of the APs outdoors, those channels are actually… more »

What's my experience with pricing, setup cost, and licensing?

We found it a little more expensive than the other competitors on the market.

Which solution did I use previously and why did I switch?

One of the reasons we actually moved from Juniper to say Ruckus was to avoid a future stoppage. We are partners with Fortinet and Juniper so we have gone through their product lines. The reason we… more »

What other advice do I have?

I would rate it an eight out of ten because of how stable it is, the easy integration, and their maintenance. It was quite stable and we can easily scale up our installation. The integration is quite… more »
Kent Rustad
Reseller
President at AIC Partners
Aug 16 2020

What is most valuable?

The most valuable feature is the coverage, which is exceptional.

What needs improvement?

I feel that the vendor needs to have better control of who is selling the product online, especially when the reseller doesn't know anything about the product. It is frustrating when customers tell me that they have found it on Amazon for a cheaper price. I would like to see newer on-premises… more »

Which solution did I use previously and why did I switch?

I have experience working with Cisco, Aruba, and other types of Wi-Fi that my customers have installed.

What other advice do I have?

My advice for anybody who is considering this solution is not to become obsessed with bandwidth or throughput. It is more important to look at coverage and roaming capabilities than simply the bandwidth. I find that when it comes to schools, people who are implementing wireless usually overdo it… more »
Paul Sagal
Real User
Managing Member at PJSSYSTEMS, LLC
Aug 06 2020

What is most valuable?

The most valuable feature for me is reliability. It works.

What needs improvement?

I have had trouble with signal strength and coverage in the school setting, which is in part due to the construction. I have an access point in the hallway and in every classroom. Having support available that is more compatible with time zones in the United States would be helpful.

What other advice do I have?

In summary, I think that Ruckus is a good product. I'm a fan and I recommend them. I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

The school is at a point where they either have to expand their Ruckus system or instead replace it entirely with one from Cisco. However, given the money that they've got invested in Ruckess equipment, I don't know that replacing it is a prudent choice.
See 7 More Ruckus Wireless Reviews

What is Ruckus Wireless?

The Virtual SmartZone Data Plane (vSZ-D) is a wireless LAN data plane appliance in a virtualized form factor. Made to work seamlessly with the Ruckus Virtual SmartZone Wireless LAN Controller (vSZ), the vSZ-D enables secure tunneled WLANs from Ruckus APs while minimizing CAPEX spending and maximizing Wi-Fi deployment flexibility and scale. Operators, ISPs and large enterprises can deploy the vSZ-D in a centralized data center with the vSZ, or at specific venues in a distributed topology.
Ruckus Wireless customers
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
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