Ruckus Wireless WAN Other Advice

Udit Narayan - PeerSpot reviewer
Senior Engineer IT Networking at JSW

I don't have a good experience. Moreover, I have used it less, around ten to twelve times only. But I will prefer Cisco or Cambium over Ruckus.

Overall, I would rate Ruckus Wireless WAN a six out of ten.

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Partha Protim Bakshi - PeerSpot reviewer
CEO at Esvastica Technologies Pvt Ltd

I would recommend users to better understand their market and customer sentiments. It's a competitive market with other companies like Acronis offering products with advanced technology, such as six and sixty-five-band capabilities. Ruckus should focus on product development by aligning with market needs. Currently, Ruckus seems to lack a full understanding of the market, and their product development reflects this. On a scale from one to ten, if I were to rate Ruckus, I would give it a six out of ten.

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John Robinson - PeerSpot reviewer
Director Of Operations at Rlt

My advice would be to make sure that you properly survey your sites first, because with any Wi-Fi system, not just Ruckus, you've got to make sure that you take into account the fabric of the building and where you want your signal to reach, and the speed of the connection you need. I would say, make sure you do that first to give you the most stable implementation, but that's not unique to Ruckus, that's just general advice.

For a number of reasons, I would happily rate this solution as a nine out of ten. The support is good. The product, in terms of stability, reliability, and all of those things, has been very good.

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Buyer's Guide
Ruckus Wireless WAN
March 2024
Learn what your peers think about Ruckus Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Remigijus Klova - PeerSpot reviewer
Standard Network Operations Team Manager at a media company with 1,001-5,000 employees

We strongly endorse and recommend Ruckus products to our customers, showcasing their effectiveness and reliability. Our extensive experience includes deploying Ruckus equipment in large-scale events, such as conferences with around three thousand attendees, where the Wi-Fi performance has proven to be excellent. Overall, I would rate it nine out of ten.

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TK
Technical manager at Djamboree

Overall, I would rate the solution a nine out of ten. I would definitely recommend using this solution.

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LV
Senior Project Manager / Project Director at three6five network solutions

I'm not an engineer, but I do manage the Ruckus Wireless WAN deployment project and the network, and I've used it myself. My company is still using the product.

At the moment, some of the customers are already on the new version of Ruckus Wireless WAN. Some customers are upgraded and are on the old version because the nice thing about that product is that you can use it for ten years, but the upgrade paths at a point stop for an old device, so you'll see you can only upgrade it to a certain point. My company maintains that until the customer embarks on a network refresh where you rip and replace your old kit with the new kit, so my company works on various versions of Ruckus Wireless WAN. It all depends on the model number. Currently, in the region, my company has fourteen thousand Ruckus access points under management, and then for SmartZones or Virtual SmartZones or controllers, there are approximately eighteen wireless LAN Ruckus controllers under management.

In terms of how Ruckus Wireless WAN is deployed, for some customers, it's on the public cloud, while for some, it's on-premises. Some have hybrid cloud setups. It all depends on what the customer requires. Some customers want full control over everything, while others share a Virtual SmartZone with other customers, just under different zones.

Everybody in my company uses Ruckus Wireless WAN, and from a customer perspective, eighteen big customers use it. Customers are in the food deployment, hospitality, hospitals, and schools industries. Schools use the product a lot. Private schools in South Africa use Ruckus Wireless WAN a lot because these days, COVID has forced education to go online, so my company had a massive rollout on those access points.

In terms of why someone would not use Ruckus Wireless WAN, wireless LAN is an expensive exercise, so on the day that you submit your tender, it would still depend on what the customer looks for. The customer might look for a cheaper solution. It would depend on what solution the customer chooses, but a big company usually chooses between Juniper Mist, Aruba, and Ruckus Networks. It could also be because the company has invested so much in Cisco that it just doesn't make financial sense to go with another solution or because the company uses Cisco Meraki across all offices that it could be an international decision. You have those companies that have invested so much in technology and stick to that technology, even though it's not necessarily the best or the cheapest. It will just be too expensive to go to another solution.

I would give Ruckus Wireless WAN a high rating simply because of the ease of setup, deployment, and management. It's a simple solution. Commercially, you can compare the product to other enterprise networks very well. I would give Ruckus Wireless WAN a rating of eight out of ten. There's always room for improvement, so I can't give it a perfect rating.

My company is a Ruckus partner.

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AA
Director, Technical Solutions at Sigma.3 Pte Ltd

I would recommend it mostly for enterprises and medium to large-scale organizations. However, for small businesses, I wouldn't recommend it primarily due to the relatively high price point. Smaller companies may not utilize all the available features, meaning they would end up paying for functionalities that go unused. It's a highly effective product, and while there is room for improvement in certain aspects, particularly for my primary customer base in hospitality, it performs exceptionally well. I would give it a rating of seven out of ten.

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Soubhagya Dash - PeerSpot reviewer
DM IT at NeoliteZKW Lightings Pvt.Ltd.

I would recommend this solution to others who are interested in using it.

We are a manufacturing company. I'm not any business partner. Only this company is in the automotive sector. We are end-users.

I would rate Ruckus Wireless WAN an eight out of ten.

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Awais Tariq - PeerSpot reviewer
Additional Deputy Manager IT (Network and Security) at a energy/utilities company with 201-500 employees

If you're planning to install Ruckus Wireless WAN and need to research something you can't find anywhere else, the Ruckus community is robust. Simply Google a Ruckus-related question, and you'll likely have an answer within two to three minutes. Other devices, even Cisco’s unified devices, are still relatively new. While Cisco has a strong community, if you're looking for a solution to a problem without contacting support, you may not be able to find much help online.

Overall, I rate the solution an eight out of ten.

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Maria Kumar - PeerSpot reviewer
Senior Manager Tech Support at Convergent Wireless Communications

Ruckus Wireless WAN has every feature that my company's clients need. Lately, Ruckus Wireless WAN has made itself available on the cloud while also offering Ruckus One to cover everything related to the expectations of the solution's users. My company will only have to look into the solution if any of our customers come up with any new requirements related to Ruckus Wireless WAN.

I would tell those who plan to use the solution that it is a good product that is easy to maintain while also offering reliability.

I rate the overall solution an eight out of ten.

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Mehrdad Sheik - PeerSpot reviewer
Vice President, Client Solutions & Services at CHACO INTERNATIONAL INC.

We haven’t contacted the technical support team, as we don’t have failures in the field. It is a solid product. I advise others to do a site survey and a well-thought-out design.

I rate Ruckus Wireless WAN a ten out of ten.

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EmadAttia - PeerSpot reviewer
IT Manager at Oberoi

I would rate Ruckus Wireless WAN a ten out of ten.

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Carsten Buchenau - PeerSpot reviewer
Network and Security Director at Edificom SA

I would rate this solution as an eight out of ten. 

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US
Managing Director at SiT Global GmbH

We're Ruckus reseller and implementors.

This solution is very high-quality. I'd advise other organizations to look for the best solutions for their situation. However, I know how difficult this is to sell. It's difficult to sell quality when organizations just want to see the price tag. This is especially true in the government and public sector, that are always constrained by budgets.

I'd rate the solution eight out of ten.

It's a very good product. It's a high-end product and it plays in the right league. We do have customers who are willing to spend money, but it's very difficult to find these jobs nowadays.

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VIKASGUPTA - PeerSpot reviewer
CIO & HEAD IT at H-Energy

The solution is maintained by one person in our organization.

Overall, I rate Ruckus Wireless WAN ten out of ten.

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Yuvaraj P - PeerSpot reviewer
Network & Security Engineer at Viroka Technology Private Limited

We are Ruckus partners. 

I'm not sure which version of the solution I'm using. 

I would rate the solution nine out of ten. We are mostly happy with its capabilities. 

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HK
Head of IT Cluster CEE at a healthcare company with 1,001-5,000 employees

My company is currently using Ruckus Wireless WAN.

I'm responsible for several countries, with the leading country focused on Ruckus Wireless WAN. In contrast, a decision has yet to be made in other countries, so other countries use different equipment. For some countries, my company is still deciding which vendors to work with, in this case, WiFi access points.

The management console for the WiFi access points is on-premise, and Ruckus Wireless WAN is deployed on-premises.

As my company has ninety facilities, its users of Ruckus Wireless WAN reach approximately three thousand to four thousand.

I would rate Ruckus Wireless WAN as eight out of ten because the functionality is excellent. The stability is great. You also get high reliability from the product. I can't rate it a ten, though, because of its price and you need to pay continuously.

I recommend the product to others for specific use cases. A disadvantage is that Ruckus Wireless WAN isn't always available. You can reserve it, but you can't buy it instantly, particularly in higher volumes. For a new nursing home, my company needs to buy forty to sixty at once, but that can't be done.

My company has no partnership with Ruckus.

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Mujeeb Ahmed - PeerSpot reviewer
Sr. Solution Architect at a tech services company with 11-50 employees

It is simple to implement, it works well, the performance is good, and easy to manage. I would definitely recommend it to others who are interested in using it.

From a WiFi perspective, I would rate Ruckus Wireless WAN a nine out of ten. I didn't give it a ten, because there is always some room to improve.

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Saad Qaiser - PeerSpot reviewer
Manager (Network Design) at Comstar - Information Systems Associates Ltd.

As a service provider, we have deployed many Ruckus solutions here in our country.

We mainly use its newer versions, which are WiFi six supported R550 and R650. These are the fastest-selling products. We normally sell R550 and R650 to our customers.

I'd recommend the solution to others. I'd rate the solution eight out of ten. 

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Qaiser Yousaf - PeerSpot reviewer
CIO at a tech vendor with 1,001-5,000 employees

If a potential new customer wants scalability, reliability, or efficiency, this one may be a better choice.

I’d rate the solution eight out of ten. There could be some improvements made in the future. However, I am mostly happy with the product.

We’re end-users of the product.

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Mohammed Junaid Khatib - PeerSpot reviewer
Senior Network Engineer at a consultancy with 10,001+ employees

In summary, this is a good product and I recommend the Ruckus outdoor devices. They have good support for this line of access points.

I would rate this solution an eight out of ten.

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MashukThakur - PeerSpot reviewer
Senior Wireless Engineer at a tech services company with 501-1,000 employees

I would rate the solution a nine out of ten. We are the resellers of the solution and we work with it on an infrastructure level. I have experience in the installation of the solution. I have installed ZoneDirector 1200, SmartZone 100, Wi-Fi 5, Wi-Fi 6, and a couple of access panels. You can trust and rely on the consistency and reliability of Ruckus Wireless WAN on the WiFi. I had instances where customers had asked me to replace the competitor products with Ruckus.

I have been working with WiFi for more than 17 years. I am not able to convince customers because of the pricing of the solution. Otherwise, we could have sold lots of this tool to the customers. We provide maintenance to our customers. There is also no specific maintenance required for this solution since I have installed a couple of solutions for customers and they are working fine. There is no maintenance required to upgrade until the customer complains that ‘We do not upgrade anything and all the soft software is available on this.'

Ruckus has multiple radios. Therefore, it supports high speed for users and clients. Other vendors have fluctuations in speed. The main thing about Ruckus is that you can trust it and rely on its speed. I am simply satisfied with it.

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LJ
Owner / Chairman of the Board at NoWire Nordic AB

My advice to others is for them to try Ruckus Wireless WAN out, mostly as a cloud solution. That's a very good start. You can start with one or two access points and figure out if it's something that fits your needs.

I rate Ruckus Wireless WAN a ten out of ten.

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KH
Regional Manager at Techser Power Solutions (P) Ltd

I rate Ruckus Wireless WAN an eight out of ten. 

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SV
Infrastructure Solutions Delivery Engineer at Bob Brown Software Design

I am using the latest version of the solution. I would recommend the solution to others. Overall, I rate the product a nine out of ten.

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WA
Management Board Member and Network Engineer at NewLogics

I recommend the solution for people who need something simple, fast, and stable. 

It is a very simple and straightforward solution. It can help them have a stable wireless network consultant without much IT knowledge.

Overall, I rate the solution an eight out of ten.

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Aqeel Junaid - PeerSpot reviewer
Junior Executive - Information Security at sunshine holdings

I would recommend this solution to others.

I rate Ruckus Wireless WAN a seven out of ten.

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it_user1255791 - PeerSpot reviewer
System Engineer/Network Engineer at SevenGate

I would rate this product a nine out of 10. It's wonderful.

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PT
IT PM at a university with 1,001-5,000 employees

I would definitely recommend this solution and tell others to use this product.

It's fantastic! I would rate Ruckus Wireless WAN a nine out of ten.

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FE
Managing Partner & Technical Consultant at a tech services company with 11-50 employees

My company implements all technologies of Ruckus Networks, including Ruckus methods, for example, the wired sites as well. I have all the certificates from Ruckus Networks, and I have serious experience in all the software versions of Ruckus Wireless WAN, with all the product scopes.

I can't tell you exactly how many people use Ruckus Wireless WAN in my company, though I can say that one of my customers has almost a million users. I also have a customer who designed the network for around one hundred thousand concurrent users, but generally, I know that the number of users of Ruckus Wireless WAN could be extreme sometimes. My company designs networks so the users could reach an unbelievable count.

My advice to someone looking into using Ruckus Wireless WAN is that overall, it's trustworthy, and it's under a huge group: CommScope. The company stands behind its products which is important if you experience any issue with the solution. This is an important reason I prefer Ruckus Wireless WAN because I remember when I was a junior engineer fifteen years ago and I worked in a big company, my manager told me to purchase a product based on the support and the support for Ruckus Wireless WAN is so far, so good.

I prefer to rate Ruckus Wireless WAN a ten, easily. As I tell my customers, overall, it has a very good hardware design, a very nice controller design, and it's a very flexible management solution. Ruckus Wireless WAN also provides good end-to-end support, so I would rate it a ten out of ten, though in my mind, I shouldn't give it a ten because there's still a lot of room for improvement in the solution, though every month, the vendor announces new features and the solution has huge customer ISPs around the world.

My company is a partner of Ruckus Wireless WAN.

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PS
Project Manager at a comms service provider with 1,001-5,000 employees

This technology is really good.

This is a solution that I recommend, but there are a lot of features that they have to get into the solution. However, the first and main topic is the radio and efficiency in the spectrum.

If the customer wants additional features or the budget is a concern then we will recommend another solution.

I would rate this solution an eight out of ten.

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AT
Managing Director at a consultancy with 1-10 employees

I am using the latest version of the product. I am not selling the product anymore. I rate the solution a four out of ten.

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AM
Information and Communication Technologies Engineer at Ascenx Technologies

I really like this solution and it is recognized here in Riyadh Airport, most of the WiFi is with Ruckus, not with Cisco or any other solution.

One of the largest Airports in Saudi Arabia is using the Ruckus Wireless WiFi as an access point. It means it's a genuine, reliable solution.

In Saudi Arabia we have a lot of outdoor WiFi and it's recognized through Ruckus, Cisco and sometimes Linksys.

Unfortunately, at work, they are using Linksys. I am an IT engineer and I have used Ruckus as a WiFi access point for all of the hotels. It can be connected directly to the wireless access controller and making this a firewall for the DMZ and the client just enters the WiFi with a password.

I would rate this solution a seven out of ten.

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MashukThakur - PeerSpot reviewer
Senior Wireless Engineer at a tech services company with 501-1,000 employees

I will always ask customers first if they have a specific vendor in mind and if they say no, then I always refer them to the Ruckus solution because of the technical aspects.

I am not involved in sales or the pricing but it's expensive.

It has very good speed, for the current user, the quantity is more. Ruckus is the first vendor who has declared access by live access points.

I would rate this solution a nine out of ten.

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SR
Head of Corporate Accounts at a comms service provider with 1,001-5,000 employees

We have not yet tested the integration with other devices such as cameras and IoT, but we are looking forward to seeing how Ruckus works with these types of devices.

I would rate this solution a seven out of ten.

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RB
Network Engineer at Proactive data systems

One person is enough for maintenance.

Overall, I rate the solution an eight out of ten.

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KS
Executive Engineer with 11-50 employees

Ruckus Wireless WAN is a really good product, but the person deploying it may need a small amount of competence to do it successfully. I would rate it as eight out of ten.

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IJ
Senior Engineer at TIC

We're a reseller for small and medium-sized companies. We use the public cloud deployment model.

I'd recommend the solution for those who need wireless capabilities.

I'd rate the solution eight out of ten.

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FE
Network Systems Engineer at a tech services company with 51-200 employees

In my opinion, Ruckus is the best wireless company. They have recently joined forces with CommScope, and are facing some positive changes because of it.

Overall, this solution is ok and one that I recommend.

I would rate this solution an eight out of ten.

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AA
IT Consultant at Asasbin

My advice for anybody who is considering this solution is to get a good system integrator. Specifically, the people who design the wireless network. You want to have a good design professional who will optimize the cost and give you the best office solution.

Overall, this is a good product that is reasonably priced.

I would rate this solution a ten out of ten.

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Mujeeb Ahmed - PeerSpot reviewer
Sr. Solution Architect at a tech services company with 11-50 employees

In the next release, I would like to see a better and easier firewall for proper scanning of our network analyzer. At this stage, it is analyzing my complete traffic on the protocol level and then I have to analyze and spend a lot of time to understand my existing traffic flow. So it is very time-consuming. On a scale from one to 10, I rate it a 10 out of 10. This solution is a complete product and the best product out there.

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Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd

I would not recommend this solution.

I rate Ruckus Wireless WAN a five out of ten.

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EO
Integration Manager at Newcom
WW
DevOps System Engineer at Monash University

I am a Ruckus consultant.

The solution is sufficiently secure and easy to use. 

We have many customers making use of the solution, perhaps 100 or 1,000. 

I rate Ruckus Wireless WAN as an eight out of ten. 

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it_user1008639 - PeerSpot reviewer
Technical Engineer at a comms service provider with 201-500 employees

I recommend this solution, but we have some distrust since working with Cisco. Some users may have had a problem and some haven't.

I would rate the solution overall as about seven out of ten.

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Buyer's Guide
Ruckus Wireless WAN
March 2024
Learn what your peers think about Ruckus Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.