Automation and strong reporting improve efficiency and shorten compliance-training completion time
What is our primary use case?
In my current organization, we use Cornerstone strictly as a learning management system. We use it to deploy all of our compliance training, which includes IT compliance, corporate compliance, and human resource compliance. We have a lot because, in our industry, there are a lot of compliance requirements. We also use it for on-demand training. We have a couple of integrations with LinkedIn Learning and Skillsoft, just for skills training an on-demand, professional skills training.
Pros and Cons
"Combining everything together, our on-time completions have gone from the mid-sixty percentile to over 99% on-time completion."
"The automated ticketing system for technical support often has a response time that is quite long, which is something that should be improved."
What other advice do I have?
In the past two years, they have totally revamped the reporting module. It is called Reporting 2.0 and it is absolutely incredible. The administrator can create custom reports that are as granular or as wide as you want. You can share it with specific users or with entire groups of users. You can have the system email reports, which is very helpful because as an administrator, I am asked for reports constantly. Even when reports have been generated, stored, and are available for people to read, they still email me requests for updated versions. Reporting 2.0 has allowed me to program the…