One important thing that we haven't found in this product is the ability to provide a read-only view for documents. Also, the ability for the customer to add annotations to these documents. I'm talking about the second model in this product that allows you to transfer files to customers. One of the features that we haven't found is the ability to provide read-only documents, securely, that provide the ability for the customer to add their own modifications to the document.

A lot of the improvements I have wanted, I already notified them about them. And there are really improving it. They really consider my suggestions and improve that feature. 

I don't think there is something critical that is problematic, that they have to improve.

When we have something that we want improved, it takes a little bit of time until it can be fixed. It's not right away. It takes time to improve an issue.

For Safe-T SDA, one area of improvement would be the way the license is done. Whenever any of the IP addresses of the Safe-T SDA is changed, a new license request needs to be created and a new license needs to be imported. Another area of improvement would be the administration management. Safe-T needs to consider using a single URL to configure the different Safe-T SDA units which are deployed in the organization. 

For Safe-T SDE, the web user interface currently does not support the configurations of every feature. It does not support the configuration of the web server in the Safe-T SDE. Another area of improvement for Safe-T SDE is the creation of new connectors. The UI and the procedure in creating a new connector is pretty tedious. This procedure is not well documented.

We only use this feature. This feature works well, so I don't know what else would need improvement. 

Maybe the Outlook agent is not working well for installing it in the entire office, but most of the users work over the web and not with the client.

The biggest problem of the web version is the limit of 2GB. But if someone needs to send bigger files, you can install the agent on the Outlook, and this is the solution.

I can't think of something that needs to be improved. We only use the feature to secure email.

Better UI. A better UI for the people that manage all the processes of Safe-T. Some of the UI is not as intuitive as you would like it to be.

Sometimes, when you configure the process that you want to work with, it's more complicated than you would want, and you need support to do it. You actually get a bit confused as to how to configure what you want and you need the support. As a manager, I would my people to be able to configure it themselves, and not need the support of the company, of Safe-T.

It needs to be easier to configure, it should be something that's working well with other sources. It should be something that allows me to see the logs simply.