The problem with SafeNet is that it's not integrated with Microsoft 365. That was the breaking point for us.

The security is a little bit redundant because if you have already unlocked your phone, then you have to open the application with a new PIN code. From the user's perspective, it's a bit redundant.

Also, we cannot give an account to a third party or client to use. For example, if one of the colleagues has their token deleted for some reason and they need a new one, we have to call the service desk of our IT partner and they will send a new one when they have time. It can take a minimum of 10 minutes and a maximum of one day because it's an authentication solution.

The solution should allow for support of multi-tenant architecture.

I'd like to see integration with other platforms.